Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
200 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.9

200 Reviews

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200 Reviews of Billy Herbert

September 14, 2026

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They are very pleasant to work with. They get you in and out quickly and are very friendly. More

by angladamike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Alannah Catt

Sep 17, 2026

Galleria BMW responded

Thank you! We’re so glad you found the team pleasant, friendly, and efficient. We truly appreciate your review and are happy to hear the process was quick and easy!

September 01, 2026

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I have bought a couple of vehicles sight unseen and trusted the salespeople to inspect and prep vehicle for pick up. Amanda, Emily and team were terrific More

by mbwinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2026

Galleria BMW responded

Thank you for the great review. We’re so glad Amanda, Emily, and the team earned your trust and made the process smooth, especially with a sight-unseen purchase. We truly appreciate your confidence in Galleria BMW and are happy to hear the team took great care of everything for you.

June 20, 2026

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Well I had a great experience at the dealership my salesman Caleb is the best I’ve had the pleasure of dealing with in years. More

by billk355
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Recommend Dealer
Yes
Jun 21, 2026

Galleria BMW responded

Thank you for the great review. We’re so glad you had a great experience at the dealership and that Caleb was the best you’ve worked with in years. We truly appreciate your kind words and are proud to provide the kind of experience people look for in the best BMW dealership.

May 21, 2026

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Amy is so pleasant to talk with and explained everything thoroughly. She is very personable. More

by Rtyoung1
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Recommend Dealer
Yes
Jun 11, 2026

Galleria BMW responded

Thank you for the kind words. We’re glad Amy was so pleasant, personable, and thorough in explaining everything. We truly appreciate you choosing Galleria BMW.

May 16, 2026

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Best dealership around, would not shop anywhere else. Friendly and knowledgeable staff that don't make you feel pressured to do anything. My salesperson, Sonya West, is top-notch the best I've ever worke More

by Bethmordecki
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ava Williams

May 16, 2026

Galleria BMW responded

Thank you for the amazing review. We’re honored to have earned your trust again and thrilled to hear this is your fourth BMW with Sonya West. It means a lot to know our friendly, knowledgeable, and no-pressure approach keeps you coming back, and we truly appreciate you choosing Galleria BMW time and time again.

April 19, 2026

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Very good service! The transaction went off with ease. I highly recommend and will buy here again! More

by drspine732
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Recommend Dealer
Yes
Apr 21, 2026

Galleria BMW responded

Thank you for the kind words. We’re glad to hear everything went smoothly and that you were able to provide you with the best service and transaction. We truly appreciate your recommendation and look forward to helping you again whenever you’re ready for your next BMW.

March 30, 2026

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Very helpful. Dan went above and beyond. Made a very stressful situation a great experience. More

by tems123
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER , Dan Leahy

Mar 31, 2026

Galleria BMW responded

Thank you for your kind review! We’re so glad Dan was able to be so helpful and go above and beyond for you. It means a lot to know he helped turn a stressful situation into a great experience. We truly appreciate your feedback and thank you for choosing Galleria BMW!

March 25, 2026

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Sonya was our sales person but was super busy making sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions v More

by Christyviaemail
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 30, 2026

Galleria BMW responded

Thank you for the thoughtful review, Christy! We’re glad Sonya got your purchase started and that Ava was able to step in and make the finance portion such a positive experience. It’s wonderful to hear Ava was friendly, knowledgeable, patient, and took the time to answer all of your questions clearly. We truly appreciate your recommendation and thank you for choosing Galleria BMW!

March 20, 2026

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Amazing staff, great energy, always ready to help, always very clean and welcoming with snacks/drinks, and gets the job done! More

by jada.mcdaniel1000
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina

Mar 23, 2026

Galleria BMW responded

Thank you! We’re so glad you enjoy the energy of our team and the welcoming atmosphere. It means a lot to hear you find us clean, helpful, and consistent in getting the job done. We truly appreciate your support!

February 24, 2026

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Amanda was amazing! She was patient, and not pushy. We looked at several cars before making our final decision and she answered all of our questions. She made our car bu More

by amycarter824
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster, Amanda Tibbals

Feb 24, 2026

Galleria BMW responded

Thank you so much for sharing your experience, Amy! We’re thrilled to hear that Amanda made your car-buying journey such a positive one. Taking the time to explore several options, answering every question, and ensuring you never felt pressured is exactly the kind of experience we want every guest to have. We truly appreciate you choosing BMW Galleria, and we’ll be sure to pass along your kind words to Amanda. Congratulations on your new vehicle, and we look forward to assisting you again in the future!

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