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Ava Williams
105 Reviews
Hi, I’m Ava Williams! I’m originally from Chattanooga, Tennessee, and I’ve been with Galleria BMW for over 3 years. I began my career in the BDC department, moved into a Client Advisor role, and now I’m proud to be part of our finance department. Throughout my journey, my goal has always been the same: to create a smooth, stress-free, and enjoyable experience for every customer. I love helping people find the perfect vehicle and now, in finance, I get to ensure the process of making it yours is just as seamless. Whether it’s answering questions, walking you through options, or celebrating with you when you drive off in your new BMW, I’m here to make sure you feel confident and taken care of every step of the way.
Read moreDealership Experience
4 yrs, 1 mo
Languages Spoken
English
105 Reviews
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105 Reviews of Ava Williams
June 29, 2026
After contacting a number of dealers, Ava was the most responsive and helpful in meeting my needs. She was great at communicating with me and I would definitely reach out to her again if needed. responsive and helpful in meeting my needs. She was great at communicating with me and I would definitely reach out to her again if needed. More
by mdw
June 26, 2026
Ava was very customer oriented and provided me with all the information to make an informed decision on the purchase of a BMW Paltinum Extended Warranty for my partner's 2022 X-3. She was very candid and h the information to make an informed decision on the purchase of a BMW Paltinum Extended Warranty for my partner's 2022 X-3. She was very candid and helped me decide the best option to chose at the most competitive price I found amongst a number of BMW dealers throughout the country. I will be happy to recommend Ave to other BMW owners seeking to purchase similar coverage for their BMWs. More
by steveb6540
June 24, 2026
It was a pleasure working either way Dawn. She was very knowledgeable about the cars we tested. Dawn she worked hard to meet my needs as well as my wants. I would highly recommend Dawn and Gal She was very knowledgeable about the cars we tested. Dawn she worked hard to meet my needs as well as my wants. I would highly recommend Dawn and Galleria. More
by Michelle
Other Employees Tagged: Dawn Mattina , Jacob Byrd
June 22, 2026
Contacted Galleria BMW regarding an Extended Service Contract. I was put in contact with Ava Williams from the finance department and she was very patient and helpful with delivering me all my options. Contract. I was put in contact with Ava Williams from the finance department and she was very patient and helpful with delivering me all my options. Once I decided on what I wanted she was able to give me payment options I didn’t know were available. Grade A+ Customer Service. Overall great experience and best price for the product. Thank you, Ava and Galleria BMW for making this an easy and positive experience. More
by Javy
Other Employees Tagged: Cody Bowman
June 22, 2026
Ava and Cody made the experience of extending my warranty simple and quick. They were great with answering my questions and addressing my concerns. Would highly recommend and use in the future. simple and quick. They were great with answering my questions and addressing my concerns. Would highly recommend and use in the future. More
by Adit
Other Employees Tagged: Cody Bowman
June 20, 2026
I was completely taken back when we arrived to finalize the purchase of my preowned car and were directed to the showroom floor. Next to the many perfectly polished BMW's there was a car covered with a tar the purchase of my preowned car and were directed to the showroom floor. Next to the many perfectly polished BMW's there was a car covered with a tarp and giant bow. I got to unveil my car just like you see in commercials. Thank you for giving me such a special experience! More
by robin
Other Employees Tagged: Alannah Catt
June 20, 2026
Dawn was great to work with. Knowledgeable and friendly. Very responsive to calls and texts. She will be our go-to at Galleria in the future. Also, huge shout out to Jacob Byrd!. Knowledgeable and friendly. Very responsive to calls and texts. She will be our go-to at Galleria in the future. Also, huge shout out to Jacob Byrd!. He's the best! More
by lynnwilson1212
Other Employees Tagged: Dawn Mattina , Jacob Byrd
June 19, 2026
I contacted Ava to make a purchase and she made it easy for me. We did the entire transaction by email which is a breath of fresh air for a dealership. I’m so impressed with the level of service that I wil for me. We did the entire transaction by email which is a breath of fresh air for a dealership. I’m so impressed with the level of service that I will be back for another soon. More
by s.a.graziano
June 15, 2026
Ava was great to work with. She answered every question I had in a VERY timely manner with great detail. Excellent communication and responsiveness and a great deal. 10 out of She answered every question I had in a VERY timely manner with great detail. Excellent communication and responsiveness and a great deal. 10 out of 10! More
by willy.santos.1
June 11, 2026
Very professional and extremely accommodating. Was able to get me the right vehicle at the right price. Was able to get me the right vehicle at the right price. More
by JPW
Other Employees Tagged: Jacob Martin, Amanda Tibbals, Jessica Tifft
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