Dawn Mattina

Dawn made the process of buying our new car very easy! She was able to answer any questions we had and made sure we knew everything about the vehicle we were buying! She was able to answer any questions we had and made sure we knew everything about the vehicle we were buying! More

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Dawn and Amy were absolutely amazing. I went in with a mission and they helped me accomplish it. Everything was so smooth just like it was the first the time. This is my second time buyin I went in with a mission and they helped me accomplish it. Everything was so smooth just like it was the first the time. This is my second time buying from Galleria BMW and their team, my experience is amazing every time. Hands down best car buying experience I won’t buy from anywhere else. You get treated like royalty. More

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Dawn Mattina provided a perfect car buying experience. She knew how quickly process the paperwork on her end and still was able to answer all of my questions. We were in and out within 2 hours. Friendly a She knew how quickly process the paperwork on her end and still was able to answer all of my questions. We were in and out within 2 hours. Friendly and professional. More

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Great experience from start to finish. Dawn was friendly, professional, and helpful. The whole process was smooth and easy. We are very happy with our purchase. Dawn was friendly, professional, and helpful. The whole process was smooth and easy. We are very happy with our purchase. More

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Dawn Mattina was fantastic to work with from beginning to end. She made my wife and I feel comfortable right away and was extremely knowledgeable about the X7. She took the time to answer all of our question end. She made my wife and I feel comfortable right away and was extremely knowledgeable about the X7. She took the time to answer all of our questions, explained everything clearly, and never made us feel pressured. One thing that really stood out was how open and honest Dawn was throughout the entire process. She was always easy to reach, communicated with us consistently, and responded quickly whenever we had a question or needed something. That level of communication made the whole experience much easier and gave us a lot of confidence throughout the process. Dawn even took the time to give us a tour of the entire dealership, explaining what each department was responsible for and introduced us to some of the employees along the way. It was a small touch, but it really showed us that she wanted us to feel comfortable and know the people and team behind our purchase. Dawn also helped guide us through what we honestly felt was an impossible situation with our trade and somehow made it all work. We really appreciate her patience, professionalism, and willingness to work with us. The entire team at the dealership was phenomenal. Everyone we interacted with was friendly, welcoming, and made sure my wife and I were taken care of. You could tell that providing a great customer experience was important to everyone, not just our salesperson. The finance manager also deserves recognition. He took the time to come out, greet us personally, and make us feel welcome. When it came time to sign the paperwork, he made the process incredibly easy by explaining each and every document and making sure we understood everything before moving on. We never felt rushed or like we were just another customer trying to get through the door. The entire experience was easily the best vehicle-buying experience we’ve ever had. We absolutely love the X7 and couldn’t be happier with our decision. I would highly recommend Dawn to anyone looking to purchase a BMW. She provides fantastic service, genuinely cares about her customers, and goes above and beyond to make the experience a great one. We’ll definitely be coming back to Dawn for our next BMW! More

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From the minute we stepped onto the lot we were greeted, doors to the lobby were opened for us, and a Dawn was there to help. The environment welcoming and relaxed, there was comfortable seating and no pres doors to the lobby were opened for us, and a Dawn was there to help. The environment welcoming and relaxed, there was comfortable seating and no pressure. Dawn listened to what we were looking for, offered her best matches and ultimately put us exactly where we wanted to be- with wiggle room for adding an extended warranty and GAP insurance. We couldn’t have been more thrilled. We were treated as priority from start to finish. We felt appreciated, heard, and like family. If these are the services we can continue to expect, we will never go anywhere else for service or buy any other brand. That’s how much we enjoyed the experience. 5 stars aren’t enough. Oh- my husband says he was also thankful for the snacks, coffee availability of fan merchandise for sale. We only had coffee though, we promise! Please don’t ever change all the extra attention EVERY SINGLE ONE OF YOU shared with us. It creates an experience that has earned our loyalty- well, the BMW’s are nice too! Cheers! More

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Everyone was so pleasant, not pushy at all. truly wanted you to be happy with your purchase. truly wanted you to be happy with your purchase. More

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We went to Galleria because Dawn is a great salesperson. She ensures that every need is net. She is always very caring about her clients. We didn't think that we were going to get a deal done because of the She ensures that every need is net. She is always very caring about her clients. We didn't think that we were going to get a deal done because of the situation we were in with the vehicle we had, and she worked very hard and got us a great deal. Thanks again Dawn. More

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The Best experience we ever had. That’s why we return to buy another one. That’s why we return to buy another one. More

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Entire staff very friendly and helpful. Showroom and service center very clean and neat. Dawn was very knowledgeable about the features of the car and answered the questions I had about it’ Showroom and service center very clean and neat. Dawn was very knowledgeable about the features of the car and answered the questions I had about it’s history. More

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