Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Andrew Saenz

September 18, 2026

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Employee Rating

Dawn and Amy were absolutely amazing. I went in with a mission and they helped me accomplish it. Everything was so smooth just like it was the first the time. This is my second time buyin More

by Mikdavis14
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 21, 2026

Galleria BMW responded

Thank you for coming back to Galleria BMW. We’re so glad Dawn and Amy made your second purchase just as smooth and enjoyable as the first. Hearing that you consider this the best car-buying experience and wouldn’t shop anywhere else means a lot to us. We truly appreciate your continued trust and loyalty.

September 14, 2026

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They are very pleasant to work with. They get you in and out quickly and are very friendly. More

by angladamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Alannah Catt

Sep 17, 2026

Galleria BMW responded

Thank you! We’re so glad you found the team pleasant, friendly, and efficient. We truly appreciate your review and are happy to hear the process was quick and easy!

June 20, 2026

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Well I had a great experience at the dealership my salesman Caleb is the best I’ve had the pleasure of dealing with in years. More

by billk355
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 21, 2026

Galleria BMW responded

Thank you for the great review. We’re so glad you had a great experience at the dealership and that Caleb was the best you’ve worked with in years. We truly appreciate your kind words and are proud to provide the kind of experience people look for in the best BMW dealership.

April 19, 2026

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Very good service! The transaction went off with ease. I highly recommend and will buy here again! More

by drspine732
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 21, 2026

Galleria BMW responded

Thank you for the kind words. We’re glad to hear everything went smoothly and that you were able to provide you with the best service and transaction. We truly appreciate your recommendation and look forward to helping you again whenever you’re ready for your next BMW.

March 04, 2026

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Had an excellent experience with Galleria BMW. Would highly recommend purchasing a car from this dealership! More

by david.cohen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 08, 2026

Galleria BMW responded

Thank you for the recommendation, David! We’re thrilled to hear you had an excellent experience with Galleria BMW. We truly appreciate your support and hope you enjoy your new vehicle!

February 06, 2026

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Dan has assisted us with six cars, and he is absolutely the best! The entire team at Galleria BMW — from the sales department to the service department — is the reason we never switch brands. I can’t say e More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Dan Leahy

Feb 06, 2026

Galleria BMW responded

Thank you so much, Crystal, for sharing such a meaningful review. We’re truly grateful for your continued trust and loyalty over the years. Dan’s commitment to his clients is exceptional, and it means a great deal to hear that he has been able to assist you with six vehicles. We’re also proud that our entire team—from sales to service—has played a role in creating an experience that keeps you coming back. Your kind words about our professionalism, consistency, and care perfectly reflect what we strive for every day at Galleria BMW. Thank you again for your support—we look forward to serving you for many more years to come.

January 27, 2026

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I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s More

by Ron Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert , Ryan Light

Jan 27, 2026

Galleria BMW responded

Ron, thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words, and we’re especially grateful for your recognition of Dawn’s professionalism, patience, and exceptional product knowledge. It means a great deal to hear that she has consistently earned your trust over multiple purchases — that kind of long-term relationship is exactly what we strive to build with our clients. We’ll be sure to share your kind words with Dawn and our leadership team. While we may not sell Porsche just yet, we’re grateful to be your choice for your automotive needs, and we look forward to assisting you again in the future.

January 22, 2026

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From sales to finance and services. Top notch customer service!! Katie Z. went above and beyond all expectations. More

by Ohioplayer0123
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Amy Lancaster, Billy Herbert , Chris Veninga, Cody (finance)

Jan 24, 2026

Galleria BMW responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience from start to finish. Katie truly goes above and beyond, and we’re so glad she made such a positive impression. We appreciate you choosing us and hope to see you again soon!

December 23, 2025

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Our experience with galleria bmw was outstanding. Dawn was the best sales person very knowledgeable and patience the overall experience was seamless. Ryan (the genius guy) was also outstanding with s More

by Suzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster , Ryan Light

Dec 23, 2025

Galleria BMW responded

Thank you for the wonderful review! We’re thrilled to hear that your experience with Galleria BMW was outstanding. Dawn’s knowledge and patience truly make a difference, and we’re glad she helped make the process seamless for you. Ryan will also be happy to hear your kind words—his expertise and willingness to help are invaluable to our team. We sincerely appreciate your recommendation and look forward to welcoming you back in the future.

November 12, 2025

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This is the 3rd car I’ve bought from Sonya and the second from Galleria. She really takes the time to get to know her customers and Galleria’s service department is great. They really go above and beyond t More

by erpinkerton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

Nov 14, 2025

Galleria BMW responded

Thank you so much for your continued trust and for sharing your experience with us. We’re honored that this is your third vehicle with Sonya and your second with Galleria — relationships like this mean everything to us. We’re delighted to hear that Sonya’s personal care and attention continue to stand out, and that our service department has gone above and beyond to support you and your family. Providing that level of comfort and consistency is exactly what we strive for. We truly appreciate your loyalty and look forward to being here for you for many miles to come. If you ever need anything, please don’t hesitate to reach out!

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