Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 12

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Andrew Saenz

March 21, 2024

Dealership Rating
Employee Rating

I get the best service always when I’m here. Thanks so much for all the help! More

by Kaelyn Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

Mar 25, 2024

Galleria BMW responded

Kaelyn, thank YOU! We could not be more grateful for your business and trust, as well as your kind words. If there is anything that we can assist you with in the future, please do not hesitate to reach out.

February 15, 2024

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Employee Rating

Buying a new car can be stressful, unless you're at Galleria BMW. Dawn has been exceptionally personable and helpful, that's why I stuck with her for my 2nd M car from Galleria. From placing order , ge More

by Kanwar Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert

Feb 20, 2024

Galleria BMW responded

Kanwar Singh, Thank you so much for taking the time to share your experience with us. We truly could not be happier to hear that you had a stress free experience at our dealership, and felt taken care of throughout the entire process. Dawn truly is the best, and we are so pleased that you had such a great experience finding your dream car with her. We know that you will continue to love your new M3, and hope that if there is anything we can assist you with in the future you will not hesitate to reach out. We are SO lucky to have you as part of the Galleria BMW Family!!!

December 12, 2023

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Employee Rating

Dealership was clean and employees were super friendly and knowledgeable. They made purchasing my vehicle a great experience. More

by momobile63021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert

Dec 14, 2023

Galleria BMW responded

Thank you very much for your kind words and business. We are very happy to hear that you had a friendly and knowledgable experience with our dealership and staff, and we hope to work with you again in the future!!

December 09, 2023

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I'm very particular about who is allowed to open the hood on my M3. The way Andrew and this service department treats my baby (and me as a customer) makes me swell with appreciation. Lately, I've started r More

by msb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Galleria BMW responded

MSB, thank you so much for sharing! We could not be happier to hear that we are your go to service department and you find that we always provide the best possible service. We really appreciate your business and trust, and hope to continue to work with you in the future! We are so happy to have you as part of the Galleria BMW Family. Thank you!

Dec 19, 2023

msb responded

Just telling the truth. You are the ones that did the hard part.

November 04, 2023

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Employee Rating

I recommend Gallery of BMW to everyone interested in buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. More

by Dsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Katie Zazzara, Nadia Bordelon, Billy Herbert , media email, Marissa Hakes, Andrew in the service department top notch young man.👍

Nov 09, 2023

Galleria BMW responded

Thank you so much for your kind words and business! If there is anything we can assist you with in the future, please do not hesitate to reach out if there is anything we can assist you with.

August 31, 2023

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Employee Rating

Excellent customer service and car buying experience! 10/10 recommend this dealership and it’s sales reps. More

by danyelle4au
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

Sep 05, 2023

Galleria BMW responded

Thank you so much!! We really appreciate your business and recommendation, as well as your kind words about our customer service and the sales experience.

August 16, 2023

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Employee Rating

I’ve now purchased 2 vehicles at this location. Both by Shane Dusang. He was awesome from start to finish. Made buying my car and truck super easy and pleasant. The service department is spot on an More

by dannonthornton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang, Billy Herbert

Aug 24, 2023

Galleria BMW responded

Dannon, thank you so much for your repeated business! Shane truly is awesome, and we are very happy to hear that you always have an easy and pleasant experience with him. We really do appreciate your business and trust, and hope to continue to work with you in the future. We are so happy to have you in the Galleria BMW family!

August 12, 2023

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Employee Rating

Quick amazing service from sales rep. Great deals and workable employees. Love the dealership. Love the car. More

by Paavan Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Galleria BMW responded

Paavan, Thank you for your business and trust. We are overjoyed to hear that you had an amazing experience with our service department and love your car and our dealership. Thanks for sharing!! We are very happy to have you as part of the Galleria BMW Family!

July 26, 2023

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Employee Rating

We always feel safe in Andrew’s hands, no matter the reason for the visit. The peace of mind he provides is unmatched at ANY dealership we’ve ever visited for service - including other BMW dealerships. More

by Kpwest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

The Wests, Thank you so much for sharing! We could not agree more; Andrew really is the best of the best and always provides the best and most comfortable experience. We really appreciate your business and trust.

July 20, 2023

Dealership Rating
Employee Rating

Great customer service! Andrew Saenz thoroughly explained the car repairs needed & was patient with my questions. He was very friendly & courteous. I will definitely buy my More

by tgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Thank you very much for your kind words about Andrew and our dealership. We are very happy to hear that he was able to thoroughly explain your cars repairs it was very patient in answering your questions. We would expect nothing less from him!! We look forward to working with you again in the future!

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