Sonya West

It took two trips to the dealership to find exactly what we were looking for but we could not be happier with our new vehicle and our experience at Galleria. Sonya worked hard to find the perfect vehicle f we were looking for but we could not be happier with our new vehicle and our experience at Galleria. Sonya worked hard to find the perfect vehicle for us. More

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I recently completed the purchase of an extended warranty and an extended maintenance plan with Galleria, and the experience was absolute perfection from start to finish. Better yet, it was handled 100% remo and an extended maintenance plan with Galleria, and the experience was absolute perfection from start to finish. Better yet, it was handled 100% remotely! My Client Advisor, Sonya West, went completely above and beyond—even staying late on a Saturday to troubleshoot an IT glitch to make sure everything would be processed correctly. The Finance Director, Amy Lancaster, was equally phenomenal, working late along with Sonya and then carving out a dedicated individual time slot on a busy month-end morning to ensure I had a completely efficient, transparent, and seamless financial process — with no surprises. The entire Galleria team genuinely cares about their customers, values long-term relationships, and handles out-of-state buyers flawlessly. I have referred many customers to them in the past, and after another excellent experience, I will continue to do so with 100% confidence they will be treated right. Highly recommended! More

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Everyone at this dealership was extremely friendly and saw to it we had a great experience, especially liked working with Sonya and Amy, both great people and we would highly recommend anyone looking for saw to it we had a great experience, especially liked working with Sonya and Amy, both great people and we would highly recommend anyone looking for a car to see you guys first. More

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Everyone we dealt with was very friendly and went out of their way to make us feel comfortable with our purchase, it was great working with Sonya and Amy. their way to make us feel comfortable with our purchase, it was great working with Sonya and Amy. More

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Sonja and Jacob B. made everything so nice and easy. We love doing business with Galleria. Amy was also very pleasant to work with. Thank you…. made everything so nice and easy. We love doing business with Galleria. Amy was also very pleasant to work with. Thank you…. More

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My experience at Galleria BMW was great and Ava was so helpful and sweet. She went over everything thoroughly and helped me make the best decisions for the extra packages that come with the vehicle. They helpful and sweet. She went over everything thoroughly and helped me make the best decisions for the extra packages that come with the vehicle. They helped me get out of a very bad situation with my last vehicle so I’m very grateful and the 1% percentage rate was hard to pass up. Sonya was my sale person and she stayed past her time throughout the process and I appreciate her dedication to get me in my new BMW. I’ve had my car about 2 months now, it took me a minute to get used to everything but I love it! Thank you everyone on the Galleria team!! More

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Everyone at Galleria BMW is courteous and helpful, especially Sonya West, our salesperson, who went out of her way to find the car I was looking for. She’s extremely knowledgeable and responds to any especially Sonya West, our salesperson, who went out of her way to find the car I was looking for. She’s extremely knowledgeable and responds to any questions or concerns very quickly. More

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Amy is so pleasant to talk with and explained everything thoroughly. She is very personable. thoroughly. She is very personable. More

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Best dealership around, would not shop anywhere else. Friendly and knowledgeable staff that don't make you feel pressured to do anything. My salesperson, Sonya West, is top-notch the best I've ever worke Friendly and knowledgeable staff that don't make you feel pressured to do anything. My salesperson, Sonya West, is top-notch the best I've ever worked with. This is my 4th BMW with Sonya and I love it! More

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Sonya was our sales person but was super busy making sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions v sales that day. Ava stepped in to handle the finance portion. She was friendly, knowledgable, courteous and patient! She answered my many questions very clearly and made sure I was satisfied and understood the details. I will happily recommend, and gladly refer anyone looking to purchase a car to Galleria BMW and Ava, specifically! Thank you Ava, it was a pleasure working with you More

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