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Billy Herbert
198 Reviews
Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.
Read moreIndustry Experience
25 yrs, 5 mos
Languages Spoken
English
198 Reviews
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198 Reviews of Billy Herbert
August 11, 2023
I highly recommend Galleria BMW! The employees are very pleasant, professional, and helpful, especially Billy. Billy makes sure my service needs are addressed in a timely manner, and The employees are very pleasant, professional, and helpful, especially Billy. Billy makes sure my service needs are addressed in a timely manner, and always makes me feel like a priority customer. The overall experience at Galleria is just amazing! More
by mrschristinahamilton
August 02, 2023
Need to work on customer service. Didn’t feel appreciated as a customer making a big purchase Didn’t feel appreciated as a customer making a big purchase More
by catcsmall
Other Employees Tagged: Dawn Mattina
August 01, 2023
Initially stumbled upon Galleria last year while looking for an M car, which was not easy to find. But so glad I did. My work is busy but Dawn Mattina in sales worked it out to get me my first M car. Servic for an M car, which was not easy to find. But so glad I did. My work is busy but Dawn Mattina in sales worked it out to get me my first M car. Service has been nothing but exceptional , Billy in service went above and beyond to help take care of routine issues and few other hiccups along the way. I can see why their reviews are on point always. When these cars have issues it's nice to know that someone else would care for it same way like I would. Keep up the good work 🙌🏽 More
by Kanwar_Singh
Other Employees Tagged: Dawn Mattina
July 20, 2023
It's always a joy to work with Billy Herbert. .. professional, kind, courteous. He goes above and beyond to take care of his customers. I've been a loyal "follower" of Billy since his days in t .. professional, kind, courteous. He goes above and beyond to take care of his customers. I've been a loyal "follower" of Billy since his days in the service department of a competitor business. I can always count on him to take care of me and my vehicle in the best possible way. High end German vehicles are all very good. To me, it is the service after the sale that truly makes the brand. Billy is an excellent ambassador of the BMW brand and an asset to his team. More
by Philip LeBlanc
July 18, 2023
Always friendly. The best service I have ever received from a dealership. Excellent repair service. Each encounter gets better and I never have to worry about the qu The best service I have ever received from a dealership. Excellent repair service. Each encounter gets better and I never have to worry about the quality of work received. More
by Mimi
July 12, 2023
Billy always exceeds expectations when I come in for service. Setting it up, keeping me informed along the way and helping me understand all that was completed, He is the best. Stellar customer service service. Setting it up, keeping me informed along the way and helping me understand all that was completed, He is the best. Stellar customer service and always very kind and nice! More
by Sdmiles2000
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