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Ashley Neely
Ashley Neely at Ken Ganley Ford Norton
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Ashley Neely

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Ashley Neely

March 31, 2025

Dealership Rating
Employee Rating

Service was quick. They have my transmission rebuilt in two days, They also gave me a rental, Me being from out of town, That was a helpful. More

by Spunkoct1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

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Mar 31, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 30, 2025

Dealership Rating
Employee Rating

I appreciate the dealership’s knowledge,service and support in identifying my car’s problem and repairing it. More

by DJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

March 28, 2025

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Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer, Scott Spath, Matt Palffy, Brianna Worthington

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Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

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Employee Rating

Desmond made the purchasing experience quick and easy. Ganley Ford Norton is the Best Place to Purchase and get your vehicle serviced. More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe, John Kirchenbauer, Fulton Benya, Scott Spath, Adam Magyarics, Sean Pangburn, Brianna Worthington

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Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Desmond! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 20, 2025

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Employee Rating

Desmond is a great guy! He goes above and beyond to help his people... He has a great smile all the time!!! Thank you Des More

by Karengipson190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Brianna Worthington

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Mar 21, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

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Employee Rating

Thank you Franco for helping us get our 24 f150. I will recommend you to my friends and family. More

by joebreeden12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman, Kevin Kneebusch, Matt Palffy

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Mar 21, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Dealership Rating
Employee Rating

Thank you Franco ! I get all my cars from him. Go see Franco when you need a car. More

by reharris70.rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman, Scott Spath, Matt Palffy

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Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

Mar 12, 2025

reharris70.rh responded

Thank you

March 12, 2025

Dealership Rating
Employee Rating

Franco was awesome. This is my sixth car bought from him. He always finds me the right car and what I ask for. It’s nice to know that you have someone you can trust and More

by Michael Whetsel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 07, 2025

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Employee Rating

The service was easy to set up and completed the next business day. Thanks Mark! More

by riddle_icicle_2a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Igleheart

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Mar 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Mark and for taking the time to leave us this wonderful feedback!

February 21, 2025

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Employee Rating

Every problem I've ever had I call Ashley they always have the part and get me in that day if not the next and fix every problem I have had More

by jasminedunning126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 22, 2025

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Jasmine. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

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