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Ashley Neely
Ashley Neely at Ken Ganley Ford Norton
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Ashley Neely

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Ashley Neely

January 17, 2025

Dealership Rating
Employee Rating

Great work, great team. I would definitely recommend them to all I know Thanks for your service More

by Chsadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson

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Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2025

Dealership Rating
Employee Rating

They resolved the problem. The brake pads rubbing on the rotors due to weather, other than that my vehicle was in good condition More

by saundra5814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Saundra! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2025

Dealership Rating
Employee Rating

Ashley and the rest of the service team have always done a great job of taking care of my needs while handling the service of my Fords for the last 7 years. More

by brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath, Brianna Worthington

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Jan 16, 2025

Ken Ganley Ford Norton responded

Brian, Thank you! Ashley and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

January 10, 2025

Dealership Rating
Employee Rating

The dealership was very clean. The staff was very courteous, and my car was clean when they finish serving servicing it I I love Ganley Ford More

by CNORVELLUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Sam Adrian, Tony Zuppe, John Kirchenbauer, Fulton Benya, Sean Pangburn, Brianna Worthington, Joe Peticca

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Jan 10, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2024

Dealership Rating
Employee Rating

Ashley was great to work with. She was very helpful from start to finish. Very knowledgeable on the Ford product. More

by jkircenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson

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Dec 30, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

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Employee Rating

Very attentive, very knowledgeable. Very curious couldn't ask me enough if they could help me when all the way to provide everything they could for me, absolutely, a magnificent best tr More

by captainjacks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath, Brianna Worthington, Mike Robinson

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Dec 11, 2024

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

November 30, 2024

Dealership Rating
Employee Rating

GANLEY has one of the best service departments around they go out of there way to help you More

by Mutados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Dealership Rating
Employee Rating

They got me in right a way and it took ahalf hour to do the works. More

by max17744203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Ken Ganley Ford Norton responded

Max, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2024

Dealership Rating
Employee Rating

Great service and the employees treat customers with kindness and respect I will recommend the service department More

by Lwalkerpro.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson

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Nov 21, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2024

Dealership Rating
Employee Rating

The best Service Department around, Always quick, and efficient. You guys are the Best!!!! Keep it up!! More

by jkircenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson

Report | Print
Nov 18, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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