82 Pennsylvania BMW Service Centers

Hi thought all the servicemen were great. - Good Service all Around

Hi thought all the servicemen were great. Ben Ammar provided excellent customer service. Picked me up promptly and made sure everything went smoothly. Thanks

Great service and awesome cars. - Ben

Great service and awesome cars. Convenient and having a loaner was nice. What else can I say?

BMW of West Chester is always reliable and efficient. - VVAKIL

BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand

Jeff was fantastic as always. - Flattire

Jeff was fantastic as always. I was in and out quickly which I really appreciated.

Always supper friendly in the service department. - Lanuit281

Always supper friendly in the service department. They helped me get my service package fixed on a used car I bought some plave ells. That has saved me thousands of doller. They didn't have to even tell me about it and I could have kept paying out of pocket. In today's world it's hard to find people that actually care about there customers. A+ all around. When it's time to but a new car I will be doing business there. I drive past 2 other BMW dealerships just to go here. It's the only place I will bring my car

Always on point taking care of anything with the vehicle. - jo33304

Always on point taking care of anything with the vehicle.. always a pleasure doing business with Faulkner

Gloria was so helpful and patient reloading my Apple I - Linda

Gloria was so helpful and patient reloading my Apple I phone to Car play. Car was finished in a timely manner while I waited.

Courteous and knowledgeable The service was done a - rwilliams

Courteous and knowledgeable The service was done a timely manner. The waiting area was clean

Great service. - lorrie

Great service. Staff are very considerate. Very helpful with making appointments. Will return next year for sure!

Amazing service! - jabuehler

Amazing service! From entering the pull in area, to being kept up to date with my car repairs and recommended services, to nice spot to wait, to the check out….with a car all repaired and washed! The scheduling of service is easy on their web site. The service advisors are pleasant and knowledgeable. All in all, this is my spot! Not going anywhere else!

This review is about a month overdue, but still very well - aja

This review is about a month overdue, but still very well deserved!! I was visiting my mother in law in Cabot, PA from Cincinnati when I realized I had a flat in my run flat tire. I took a chance and drove an hour south to A&L BMW for service and was promptly greeted by Lincoln outside in the service parking lot. He was so kind, showed me to the service floor and introduced me to Gavin who took care of me right away. I explained that that I was from out out of town helping my mother in law who’s in assisted living and understood that I probably couldn’t get a loaner, but maybe they could help me with getting to a rental car place? Gavin explained it wasn’t a problem, got my X3 checked in, let me know it might be a special order due to it being a run flat, then also let me know I was close to an oil change so they could do that while my X3 was there. Gavin then walked me over to Maria and explained the situation. Again, I asked for any assistance with getting to a rental car place or would even take whatever loaner they had, but totally understood since I was from out of town that they probably didn’t have a loaner for me. They talked for a few minutes, then I couldn’t believe it, they had a loaner for me! In addition, I had mentioned to Gavin that I had an issue with my app, and he had Mara their tech guru (not the official title 😉) step over to help me with that too. I will say with certainty, I have never received this level of service at any BMW dealership or from any vendor in my life. I felt like I was the only BMW customer that was being taken care of that day and felt like I was their number one priority. I could not thank Lincoln, Gavin, Maria and Mara enough. And then….yes…there is more, when I returned the car, after days of running errands to clean, hang pictures, buy a mini fridge, microwave, etc to make my mother in law’s assisted living “apartment” feel as best I could to feel like home, I thought for sure I lost my prescription glasses in a store. So I told Maria, if by slight chance you happen to find a pair of glasses in the car even though I’m certain I left them in a Michael’s or a HomeGoods, could you please call me and I’ll send you a FedEx label to mail them to me? Guess what?? A few days after arriving home in Cincinnati, my glasses arrived via FedEx from A&L BMW. If that’s not #1 customer service, I don’t know what is. We never seem to buy our BMWs local, so we will do everything possible to buy our next BMWs from A&L in Monroeville and tell everyone we know about this wonderful experience!!! Thank you Lincoln, Gavin, Maria and Mara! We hope BMW corporate recognizes each of you for your up and above customer service!!!!

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

I’ve been working with Alex McKenzie over the past couple - Krmurph340

I’ve been working with Alex McKenzie over the past couple years with servicing my M340. He has always done an excellent job with responding quickly, and making sure that I am happy and satisfied with my car. I Would highly recommend him to anyone looking to service their car in the area, especially if dealing with aftermarket products and looking for a little extra performance and fun!

I’ve had 15 years dealing with this BMW Dealership, Kerri - DrFlsGood

I’ve had 15 years dealing with this BMW Dealership, Kerri in the service department is a superstar! Always pleasant and helpful, never had any problem they couldn’t fix!

Went for Transmission fluid change and brought my own oil... - Ozzy

Went for Transmission fluid change and brought my own oil pan and fluids but they put the old pan back on and left the new one in the car so i had to wait again so i had to tell them and the wait to be replaced. All day in the and nothing to eat, a cup of coffee that can't even get it myself plus they try to charged me $1000 for a transfer case fluid change cause "supposedly" take the 7 hours to do and that's ridiculos. $180 for a cabin filter change?? Are you serious? $450 to replace spark plugs and $150 for an oil change. Well let me tell you I got them done myself on jacks and didn't toke me 7 hours. To me just beacuse is a BMW the service department wants to robb you and if you don't know they will take advantage of you.

Very good in Service! - fixporsche

Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW