Lisa Manento
Lisa Manento at BMW of Allentown

Lisa Manento

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.9
137 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

34 yrs

Languages Spoken

English English

4.9

137 Reviews

Write a Review

137 Reviews of Lisa Manento

July 16, 2026

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Employee Rating

Lisa at BMW was fantastic. My car had an emergency visit to the dealership and she and the mechanic took care of me right away. Everyone was very helpful and professional. Lisa More

by cbeck103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

BMW of Allentown responded

It's wonderful to hear that Lisa and our team took such great care of you during your emergency visit. Thank you for choosing BMW of Allentown and for sharing your experience. We will see you next time!

July 15, 2026

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I won’t go anywhere else! I’m a repeat customer at BMW MINI of Allentown, and I recently came in to buy a Certified Pre-Owned X1. From the test drive through to signing, th More

by Rebecca W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

BMW of Allentown responded

Thank you for your kind words, Rebecca! We're so grateful for your business and your trust in our team. We are honored to have you as a customer, and we look forward to serving you for years to come. Safe travels in your X1!

July 14, 2026

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I like the fantastic service here, everyone is very nice, I was given a loaner for the time my vehicle was serviced, my vehicle was washed, I was given a video by the mechanic inspecting my vehicle. Best ser More

by JeepGuy926
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Jul 14, 2026

BMW of Allentown responded

Thank you for sharing your positive experience with us! We appreciate your business and hope to see you again at BMW of Allentown!

July 14, 2026

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Friendly and personal service, offers loaner when can't wait. Thorough, clean, easy access off highway. More

by yedlock4
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson , Young man from Albania-pleasant.

Jul 14, 2026

BMW of Allentown responded

Your review just made our day! Thanks so much for choosing BMW of Allentown and for sharing your experience.

July 09, 2026

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Customer focused. Easy to make appointments and keep customer updated with service. Provided transportation to and from home. Great waiting accommodations if you are More

by J_hallingstad
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

BMW of Allentown responded

Thank you for the rave review of our service team! We hope to see you again at BMW of Allentown. Safe travels!

June 30, 2026

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I am always pleased with their level of service, Lisa is always to willing to help. She is an absolute pleasure. More

by Lexyv64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Webster Lingle

Jul 01, 2026

BMW of Allentown responded

Thank you for sharing your feedback about Lisa! We will pass along your kind words to her. See you next time at BMW of Allentown, Lexy!

June 30, 2026

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Work was done quick, and done well. Communication was great and straightforward. Overall a good service experience. More

by Brandon Love
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

BMW of Allentown responded

Thank you for sharing your fantastic feedback, Brandon! We’re glad to have you as a customer here at BMW of Allentown and hope to see you again down the road.

June 18, 2026

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Great service department. Very detailed. Service writer did a great job. Very knowledgeable. Thank You More

by Deere63
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

BMW of Allentown responded

Thank you for sharing your experience with our service team! We appreciate your business and look forward to seeing you again at BMW of Allentown!

June 17, 2026

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Employee Rating

One could change turned into an over tightened oil filter housing gasket causing 2k worth of damage. I DO NOT RECOMMEND More

by GabChick
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jun 17, 2026

BMW of Allentown responded

Gab, thank you for sharing your experience with Todd! We're happy to hear you felt taken care of and hope to welcome you back to BMW of Allentown.

Jul 10, 2026

BMW of Allentown responded

Dear Gabriele, Thank you for bringing your concerns to our attention. We are sorry to hear that you experienced an issue with your vehicle and understand your frustration regarding the repairs that were needed. We take claims of this nature very seriously and would like the opportunity to better understand the situation. Based on the information provided, we understand that after our recent engine oil and filter service, you had repairs performed elsewhere totaling approximately $2,000, and that the repair facility indicated the oil filter housing was damaged. To properly review your concerns, could you please provide a copy of the repair invoice, technician notes, and any photographs or documentation from the repairing facility? These documents will help us understand the diagnosis, the repairs that were performed, and the basis for their conclusion that the oil filter housing was damaged. While we are committed to conducting a fair and thorough review, it is important to note that an engine oil and filter change service typically does not involve disassembly or replacement of the oil filter housing itself. In many cases, oil leaks originating from the oil filter housing are related to gasket deterioration, material fatigue, or other component issues that can develop independently of a routine oil and filter service. However, we would like to review all available information before drawing any conclusions. Once we receive the repair documentation, we will carefully evaluate the details and determine whether any further investigation is necessary. We appreciate your cooperation and look forward to receiving the requested information so we can continue our review. Sincerely, Webster Lingle Service Manager

Jul 09, 2026

GabChick responded

Unfortunately, after leaving BMW and arriving home a large puddle of oil was found under the car. When BMW finally called back, they advised us to have the car towed to them. By that time our trusted mechanic of 27 years looked at the car and made us aware of the damaged oil filter housing gasket which was over tightened during the last oil change. Bmw caused 2k of damage over complete carelessness and will not take accountability because we did not wait long enough for them to respond to our concern.

May 28, 2026

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Lisa is always kind and courteous when I come in. Never an issue and keeps me well informed as my service is being conducted. No issues with this dealership (BMW of Allentown, or Daniel’s where I pur More

by JimNap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

BMW of Allentown responded

Jim, thank you for sharing your experience with Lisa and our team! Your feedback made our day. We truly appreciate your continued business with BMW of Allentown and look forward to serving you next time! Take care!

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