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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
257 Reviews
5.0

257 Reviews

Write a Review

257 Reviews of Brittany Startzel

June 12, 2026

Dealership Rating
Employee Rating

Ben and Rich lanci treated very well today love the service department and god bless them 🙏 More

by Creamandsugar24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Jun 13, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2026

Dealership Rating
Employee Rating

I really appreciate Ben help ,he been amazing with me ,I had a good experience More

by Mohammadabdulfatah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Jun 12, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2026

Dealership Rating
Employee Rating

Ben Ammar, the dealerships customer relations manager was so friendly and pleasant! Just like family More

by Amal217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

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Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 09, 2026

Dealership Rating
Employee Rating

Ben is a great driver, very personable and timely pickups! Highly Recommend him to anyone More

by josh.david100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2026

Dealership Rating
Employee Rating

Ben gave classic customer service and I highly appreciate all the support for my car More

by wnjiru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar

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Jun 05, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Dealership Rating
Employee Rating

Ben he’s the man because of him I’m trading my M5 for X5 . Service department is the best with Rich lanci in charge More

by Jawadnhcllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Bob Leitch, Edward Maguire, Dennis Kogout

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May 29, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 23, 2026

Dealership Rating
Employee Rating

Excellent service from Ben . Dennis and Frank great service department that’s why I keep purchasing from this dealership More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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May 24, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 22, 2026

Dealership Rating
Employee Rating

Because of great service i received today from Ben i really recommend this dealership to everyone. thx Ryan young for taking care of me without appointment More

by Jayden T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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May 23, 2026

BMW of Fort Washington responded

Hi Jayden, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2026

Dealership Rating
Employee Rating

Ben was great always treat me like family I recommend him to EVERYONE that come here!!! More

by Vernonpri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Frank Menna, Ryan Young, Ben Ammar

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May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2026

Dealership Rating
Employee Rating

Ben and Ryan helped me out today. I was in and out in no time. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Report | Print
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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