Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

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395 Reviews of Richard Lanci

May 23, 2026

Dealership Rating
Employee Rating

Excellent service from Ben . Dennis and Frank great service department that’s why I keep purchasing from this dealership More

by DD
Service Price Transparency
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Recommend Dealer
Yes

May 22, 2026

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Because of great service i received today from Ben i really recommend this dealership to everyone. thx Ryan young for taking care of me without appointment More

by Jayden T
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2026

BMW of Fort Washington responded

Hi Jayden, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2026

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Fantastic service for my BMW! Easy to make an appointment and Ben was wonderful- gave me a ride home and then back when my car was done. Will definitely service my car there agai More

by mdfink
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

May 23, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2026

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Ben is a good of mine , he always takes good care of me every time I come in More

by beknazar baiyshbekov
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2026

BMW of Fort Washington responded

Hi Beknazar, thank you so much for your feedback! Ben will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2026

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Thanks for the help Ben! Very fast and nice shuttle service. Would definitely recommend again More

by chrisw.lp770
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2026

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Huge thanks to the driver for delivering straight to my home. Very professional and friendly! More

by zhaotongwang1989
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2026

BMW of Fort Washington responded

Hi, we want all our customers to feel this way when leaving our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 15, 2026

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Ben is the reason why I’ll most likely be purchasing my next car from this location instead of my usual dealer. He’s incredibly knowledgeable about these cars and always goes out of his way to help however More

by bobadwin
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

May 16, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2026

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Employee Rating

Ben is honestly the reason why I continue doing business here and why I bought my car here in the first place. He’s always professional, helpful, and goes above and beyond every single time. The level of se More

by CarolinaMieja2025e
Recommend Dealer
Yes

Other Employees Tagged: Edward Maguire, Ben Ammar

May 16, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2026

Dealership Rating
Employee Rating

Ben was absolutely awesome to work with! Super friendly, professional, and made the entire experience smooth and stress-free. Went above and beyond to help and made sure everything was taken More

by awialles
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

May 16, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2026

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Employee Rating

Ben was wonderful. I was so stressed with my kids and his service was absolutely impeccable. I will definitely be back and look for Ben again. He helped 2 days in a ro More

by dpsinger16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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