Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
277 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

42 yrs, 6 mos

Languages Spoken

English English

5.0

277 Reviews

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277 Reviews of Frank Menna

November 06, 2026

Dealership Rating
Employee Rating

Ben was amazing! ! Greeted me and right away got my loaner! A+ service! Highly recommend More

by Isabelnp
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2026

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

November 03, 2026

Dealership Rating
Employee Rating

He’s good friend of mine he really did helped me a at the dealership i would really appreciate him for looking out and being nice More

by Yassinemahmoudi007
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 02, 2026

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Ben alway makes me feel comfortable when I bring my car for service. It makes me feel like I can trust BMW. More

by Misst2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

BMW of Fort Washington responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

November 02, 2026

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Ben and Frank were incredibly welcoming, helpful, and efficient when I came in to get a replacement key fob! I especially appreciated that Frank had everything prepared ahead of time and took care of coo More

by Cam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Nov 03, 2026

BMW of Fort Washington responded

Hello Cam, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 08, 2026

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Ben Ammar was wonderful to work with! He was professional, friendly, helpful, and made the entire service experience easy and stress-free. I really appreciated his attention and excellent More

by Sarah M
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nevin Horst, Ben Ammar , Ariana greeted me with such a great smile both at drop-off and pickup.

October 07, 2026

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Employee Rating

Ben’s service today was excellent. He was fast, friendly, and professional. He made the whole process easy for me and went the extra steps to make sure I was cared for today. More

by kevin.kusterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Oct 12, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 01, 2026

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Employee Rating

Pleasure dealing with Ryan young and bmw of fort washington .Great service. Also I want to thx Ben and Rich lanci More

by Brendonrussell0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2026

Dealership Rating
Employee Rating

Richard lanci and Ryan always take care of me. I have excellent service every time I come in. Ben always takes me home as well. More

by angelinabaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2026

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 01, 2026

Dealership Rating
Employee Rating

Richard lanci and Ryan always take care of me. I have excellent service every time I come in. Ben always takes me home as well. More

by angelinabaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2026

Dealership Rating
Employee Rating

Thank you for everyone at Fort Washington, especially Ben! Everyone was so helpful and kind. More

by arianaaaa5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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