Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 2

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

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395 Reviews of Richard Lanci

May 09, 2026

Dealership Rating
Employee Rating

Ben always great anytime i come for service. I recommend this dealership to everyone 🙌🏽.thxBen More

by Jsimonaesaniyah
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 07, 2026

Dealership Rating
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Ben was great always treat me like family I recommend him to EVERYONE that come here!!! More

by Vernonpri3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2026

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Employee Rating

Ben and Ryan helped me out today. I was in and out in no time. More

by dreadbug90
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

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Best service department at BMW of Fort Washington they treat you like family. From dropping your car till you pick it up . Thx Ben . Rich More

by Woodingd8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

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Thank uou so much Ben for the ride back. Really appreciate it and looking forward to working with your dealership. More

by Sheth12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2026

Dealership Rating
Employee Rating

The word of the day is service. Ben went above and beyond. In a complete bind and no appointment, Ben was able to get me in for service with no trouble at all. The managers Ryan and More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2026

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Amazing first service experience at BMW fort Washington. Despite construction BMW service was still prompt and quality driven. Ben was extremely helpful explaining the service process and bringing me to and More

by Jazzyriosss
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 02, 2026

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Employee Rating

Ben was an amazing today. Great service. I will come back fo this location any day More

by leonardoeliasrodriguez
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

May 16, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Dealership Rating
Employee Rating

Ben, became family I’ve been a BMW customer for 6 years and it’s always a pleasure working with him. He goes over and beyond for his customers making my experience easy and pleasant. More

by Jjsamyah
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. We hope to be of service to you again! Take care!

April 08, 2026

Dealership Rating
Employee Rating

It's always a pleasure to bring my car for service. Great people. From time to dropping to picking up. I wanna say thank you to Ben and Richard Lanci for all the help. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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