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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 2

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
410 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

46 yrs, 7 mos

Languages Spoken

English English

5.0

410 Reviews

Write a Review

410 Reviews of Richard Lanci

June 11, 2026

Dealership Rating
Employee Rating

I really appreciate Ben help ,he been amazing with me ,I had a good experience More

by Mohammadabdulfatah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Jun 12, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2026

Dealership Rating
Employee Rating

Ben Ammar, the dealerships customer relations manager was so friendly and pleasant! Just like family More

by Amal217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Brittany Startzel, Ben Ammar

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Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 09, 2026

Dealership Rating
Employee Rating

Ben is a great driver, very personable and timely pickups! Highly Recommend him to anyone More

by josh.david100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2026

Dealership Rating
Employee Rating

Ben gave classic customer service and I highly appreciate all the support for my car More

by wnjiru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar

Report | Print
Jun 05, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Dealership Rating
Employee Rating

Ben he’s the man because of him I’m trading my M5 for X5 . Service department is the best with Rich lanci in charge More

by Jawadnhcllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Bob Leitch, Edward Maguire, Brittany Startzel, Dennis Kogout

Report | Print
May 29, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 23, 2026

Dealership Rating
Employee Rating

Excellent service from Ben . Dennis and Frank great service department that’s why I keep purchasing from this dealership More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
May 24, 2026

BMW of Fort Washington responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

May 22, 2026

Dealership Rating
Employee Rating

Because of great service i received today from Ben i really recommend this dealership to everyone. thx Ryan young for taking care of me without appointment More

by Jayden T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
May 23, 2026

BMW of Fort Washington responded

Hi Jayden, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2026

Dealership Rating
Employee Rating

Fantastic service for my BMW! Easy to make an appointment and Ben was wonderful- gave me a ride home and then back when my car was done. Will definitely service my car there agai More

by mdfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Report | Print
May 23, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2026

Dealership Rating
Employee Rating

Ben is a good of mine , he always takes good care of me every time I come in More

by beknazar baiyshbekov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Ryan Young, Edward Maguire, Ben Ammar

Report | Print
May 23, 2026

BMW of Fort Washington responded

Hi Beknazar, thank you so much for your feedback! Ben will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2026

Dealership Rating
Employee Rating

Thanks for the help Ben! Very fast and nice shuttle service. Would definitely recommend again More

by chrisw.lp770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Ryan Young, Ben Ammar

Report | Print
May 23, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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