Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 3

Service & Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
452 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

46 yrs, 11 mos

Languages Spoken

English English

5.0

452 Reviews

Write a Review

452 Reviews of Richard Lanci

September 03, 2026

Dealership Rating
Employee Rating

Ben did a great job with my mom’s car. Great and quick service! Will see him again. More

by arianaaaa5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

BMW of Fort Washington responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2026

Dealership Rating
Employee Rating

Best service department. Everyone was very nice from dropping off till I picked up . Thx Rich Lanci . Ryan young and Ben More

by Mike Ox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

BMW of Fort Washington responded

Hi Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 27, 2026

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Employee Rating

I had a great experience at BMW of Fort Washington thanks to Ben—He was extremely friendly, helpful, and professional throughout my visit. It’s refreshing to receive such great customer service. Definitely r More

by Buntilius
Recommend Dealer
Yes
Aug 30, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2026

Dealership Rating
Employee Rating

Ben in the service department was amazing! He was helpful, professional, and made sure everything was taken care of. Highly recommend him! More

by bobadwin
Recommend Dealer
Yes
Aug 30, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2026

Dealership Rating
Employee Rating

Ben in the service department was amazing! He was helpful, professional, and made sure everything was taken care of. More

by bobadwin
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Aug 30, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2026

Dealership Rating
Employee Rating

Ben in the service department was amazing! He was helpful, professional, and made sure everything was taken care of. More

by bobadwin
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Aug 30, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 26, 2026

Dealership Rating
Employee Rating

Ben, Rich, Melanie & Frank ARE THE BEST IN THE SERVICE DEPT !! Take care of me everytime !!! Come in to Fort Washington BMW SERVICE !! More

by gabrielle03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2026

Dealership Rating
Employee Rating

Ben was very nice and picked me up, had a great experience. I reccomend him highly More

by Vrjp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

August 13, 2026

Dealership Rating
Employee Rating

Thank you so much Ben for the service you and your team provided today. It was a pleasure meeting you and having my car serviced More

by dmejia.sfa
Recommend Dealer
Yes
Aug 17, 2026

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

August 12, 2026

Dealership Rating
Employee Rating

Ben is friendly good person respectful best of the best great character nice and I recommend him More

by Jasmingold.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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