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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 3

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
432 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

46 yrs, 9 mos

Languages Spoken

English English

5.0

432 Reviews

Write a Review

432 Reviews of Richard Lanci

July 17, 2026

Dealership Rating
Employee Rating

Ben, as my shuttle driver was so pleasant and interesting to speak with during my shuttle ride. Definitely rounded out a good experience with BMW Fort Washington. More

by yjones6173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Jul 19, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2026

Dealership Rating
Employee Rating

Ben - Excellent customer service and highly knowledgeable about car repair and maintenance. Ben is awesome More

by victorialynn.ivery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar, Dennis Kogout

Print
Jul 15, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

July 13, 2026

Dealership Rating
Employee Rating

Great Service , Everyone was great especially Ben he was very pleasant i recommend this dealership to everyone More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jul 14, 2026

BMW of Fort Washington responded

Hello Ismael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 10, 2026

Dealership Rating
Employee Rating

The service team was really amazing and efficient. Their team was very communicative about the services being done and the cost. Brittany and Ben were great working with! More

by angelinabaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Brittany Startzel, Ben Ammar

Print
Jul 12, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Ben, Ryan and Dennis were incredibly helpful. I was in and out very quickly and they even offered snacks while I waited. They took great care of me, highly recommend. More

by mosinghafary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jun 28, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Ben and Dennis treated me very well and made sure I had everything I needed More

by aubs0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jun 28, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben was really helpful when I walked into the dealership and he helped me with all my concerns. More

by Rafid1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 25, 2026

Dealership Rating
Employee Rating

Ben and Frank is very good with their work and very attentive with my request. More

by msochemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben and Brittany helped me with everything they were quick and very friendly people. Service BMW More

by Vrjp05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 24, 2026

Dealership Rating
Employee Rating

I really had great service experience woth Ben and Edward. Both were super friendly. Ben went extra mile to take care of me. Thank you BMW Ft.Washington. More

by kirtanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Edward Maguire, Ben Ammar

Print
Jun 26, 2026

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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