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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 3

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
379 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

379 Reviews

Write a Review

379 Reviews of Richard Lanci

March 02, 2026

Dealership Rating
Employee Rating

I always get treated well at BMW FT. Washington. Great people. Excellent customer service. Thanks to Ben and Ryan More

by jophillips2497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Berj Yeretzian, Amie Marshall, Gary Koval, Frank Menna, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Mar 05, 2026

BMW of Fort Washington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

February 25, 2026

Dealership Rating
Employee Rating

I just like to say that the service from Ben pick up & drop was excellent & I really appreciate the service More

by reese31768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar, Dennis Kogout

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Feb 28, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

Dealership Rating
Employee Rating

I recommend BMW Fort Washington for service. Ben always gives great service and is a great guy to talk to. More

by Elsa G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Feb 28, 2026

BMW of Fort Washington responded

Elsa, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

February 24, 2026

Dealership Rating
Employee Rating

Ben was very welcoming. Thank you BMW for accommodating with my appointment and getting me a ride. More

by Djniechery09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

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Feb 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2026

Dealership Rating
Employee Rating

You always help me out Ben thanks for everything have a great day my man More

by dats518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Feb 21, 2026

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

Dealership Rating
Employee Rating

Ben is great! ! What a wonderful experience! I will be back soon to have another service as was recommended. More

by Aleialjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Feb 19, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 16, 2026

Dealership Rating
Employee Rating

He is good friend of mine. He always willing to help. He provide great service to every customer. Thank you so much ben More

by Aggarwal.sk1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Feb 19, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2026

Dealership Rating
Employee Rating

Thx to Ben and Frank for excellent service I do recommend them to everyone.great job More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar

Report | Print
Feb 18, 2026

BMW of Fort Washington responded

Rick, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2026

Dealership Rating
Employee Rating

thank you melany and ben for all the help today. you guys made the first experience at this dealership amazing. i will definitely come back again More

by raicovi911
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

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Feb 12, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 07, 2026

Dealership Rating
Employee Rating

Ben, thank you for taking care of me. Truly appreciate the service. I’m definitely recommending you to everyone! More

by Oximikemorand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Feb 10, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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