165 Ohio Ford Service Centers
Mike was very nice. - MzDreadz
Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.
Forgot to reset dash message. - stalor402
Forgot to reset dash message. took back when noticed it said Service engine oil soon.
Rob was great to work with. - tanyamiller50
Rob was great to work with. He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating
Top Reviewed Service Specialists At This Dealership
Service Advisor
service was very easy I appreciated that they understood - kaschu
service was very easy I appreciated that they understood my time frame work was completed in no time
The dealership was easy to deal with and took its time to - lars11r
The dealership was easy to deal with and took its time to fit me with the right vehicle. They were patient and kind while I looked at each vehicle and asked questions.Chuck was very respectful and I will call him when it’s time to trade this vehicle. I was also pleased with the gentleman setting up my financing and his willingness to take his time and explain extended warranty. I highly recommend this dealership.
Asst. Service Manager
Service Manager
Jason was incredible. - Wil
Jason was incredible. Fixed my problem that Ford pass created in about 20 minutes. The other lady that helped me was also very patient and such a help. Very good service
very satisfied with service and people. - claggsteven
very satisfied with service and people. They have taken great care of my vehicles in a timely fashion as promised.
SERVICE MANAGER
PARTS MANAGER
Collision Center Customer Support
They are very professional and personable. - dsh122
They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs
Quick and reliable service! - Greens92us
Quick and reliable service! Friendly atmosphere and easy going people. Thorough work done by caring staff.
They are helpful they got the truck issues fixed and - BUTCHR8
They are helpful they got the truck issues fixed and helped with a vehicle to use when they had my truck.
Brian does an outstanding job with the customer. - vricketts64
Brian does an outstanding job with the customer. He’s not overbearing on his inquiries and he genuinely cares about his customers. Couldn’t be more satisfied.
Ford Service Advisor
Customer Relations
I’m a lifelong Ford owner and will only buy from Valley - shawnalong99
I’m a lifelong Ford owner and will only buy from Valley due to their excellent service in sales, service and management. I’ve had nothing but great success with this dealership and their Ford vehicles.
Friendly and efficient service. - Bob f
Friendly and efficient service. I was very pleased. I am planning to return regularly for all my service needs.
Service was quick. - Spunkoct1975
Service was quick.They have my transmission rebuilt in two days, They also gave me a rental, Me being from out of town, That was a helpful.
Service Director
Great service! - H.BRUNO
Great service! Helpful service department and vehicle was very clean upon pickup Recall down quickly
Pallotta mobile service took care of my flat tire. - Bfoster155
Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!
Nicole scheduled the mobile service to jump our van. - tammy.waxler
Nicole scheduled the mobile service to jump our van. They were there within 15 minutes. We love the fast. and courteous service.
The service at Steve Rogers Ford cannot be matched. - smcskimming05
The service at Steve Rogers Ford cannot be matched. The are extremely knowledgeable and communicates through the entire process.
our sales person was so wonderful! - mdhjjhfam
our sales person was so wonderful!!! very relaxed experience he made us feel comfortable and no pressure
Service Scheduler
AutoNation Ford Westlake's Service Department has a team - cporter187
AutoNation Ford Westlake's Service Department has a team of people working together seamlessly to provide a personalized and satisfying experience for the customer. Finding this business was a happy discovery in a world where I've found dealerships to be in the service business for themselves, to make their numbers with the customer being just another one of those numbers. I have confidence that my Ford gets the same careful attention that the front of the house gives to me. I will bring my car to AutoNation Ford Westlake's Service Department every 5,000 miles.
Courteous and kept me informed and very prompt on the - LSREYNOLDS7
Courteous and kept me informed and very prompt on the recall. When you walk in employees are willing to assist or guide you.
I took my Ford F-150 in for a recall evaluation. - Fool2think
I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.
I purchased a used Bronco Sport with a CPO from Liberty - mmfiese
I purchased a used Bronco Sport with a CPO from Liberty Ford Brunswick. The vehicle started showing some warning lights 2 months later. They made it right and gave me a loaner while addressing they problems. Great communications
Service Dept was great and I didn’t even buy my car - ADAMSALON
Service Dept was great and I didn’t even buy my car there. Just needed a recall fix and they took great care of me
Worked with Dalton and Justin and they got my vehicle - Corbon m
Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional!
Parts Advisor
We have been customers for many years. - Owl 1038
We have been customers for many years. Have encountered many great people that work there. Very helpful friendly and they are there to help in many ways. Now we live in Plain City and still drive to Ricart Ford for service and even new purchases of cars and trucks
Ford Service Drive Manager
Logan was great ! - Carmine.carder
Logan was great ! From the time I walked into Service Department he was very polite and and seemed concerned about what was going on with my truck. That might not seem much to some but it felt like I mattered. All I can do is say good things about Kings Ford and now I can about their Service Department. Thanks Logan.
Customer Service Advisor
Truly excellent mechanical work and customer service. - Mazdagirl
Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.
This dealership is my go too. - fordman114
This dealership is my go too. I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service my vehicles under warranty and maintenance. Great place
the team did a great job of fixing my recall item on 2010 - Cmwangs
the team did a great job of fixing my recall item on 2010 ranger kudos