165 Ohio Ford Service Centers

Mike was very nice. - MzDreadz

Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.

Why do I have to write at least fifteen words to complete - hward10

Why do I have to write at least fifteen words to complete this survey and not just rate the serivice

Holly is amazing! - SarahG

Holly is amazing! She was very helpful and all around a very caring person, she made the process very easy, and answered all of my questions and then some!

Had a rather extensive repair on my Ford Fusion. - JWEDO

Had a rather extensive repair on my Ford Fusion. Kim kept me updated as parts were ordered, arrived, and repair performed.

Very efficient and timely. - hubermartha2 car

Very efficient and timely. Kaitlyn was very helpful and made sure that if there were any concerns or questions she addressed them

The best service department I’ve ever had the honor of - Sizzle

The best service department I’ve ever had the honor of dealing with. Anthony and his guys are awesome.

Michael Munno was very knowledgeable and his team did an - Juan Verde

Michael Munno was very knowledgeable and his team did an awesome job on my paintless dent repair. I always forward his number to anyone needing body work. Thanks again for the great experience!

They are friendly prompt seems to give good service - CAMPINGDUKES

They are friendly prompt seems to give good service answers questions about the service performed

They are very professional and personable. - dsh122

They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs

Guess service department is always professional and very - jimmysbbq

Guess service department is always professional and very helpful! Their team is knowledgeable and great customer service.

Braden and Josh were amazingly helpful, polite and - Margaret

Braden and Josh were amazingly helpful, polite and willing to take as much time as possible with me. It is nice to see young men working very hard in their jobs.

Friendly and efficient service. - Bob f

Friendly and efficient service. I was very pleased. I am planning to return regularly for all my service needs.

The service was great. - Matlindesmith

The service was great. The customer service was awesome. Briana scheduled me in for service the very next morning after I contacted them. When my truck was at the dealer, she contacted me twice with updates. The service on my truck was completed that day. I’m very impressed with Ken Ganley, and I had a very positive experience.

Pallotta mobile service took care of my flat tire. - Bfoster155

Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!

I ve dealt with members of your team since 1978. - Kardasz3

I ve dealt with members of your team since 1978. The experience has been great and amazingly continues to improve. Keep ip the great work

Very fast and efficient. - niens2000

Very fast and efficient. Got me in and out in under an hour. I would definitely recommend.

It was perfect. - Forrussell

It was perfect. Very fast and professional. I will definitely go back when I am due in the future. Very friendly people.

It was thanks to Allan Pena that prompted me to provide 4 - rtuhacek

It was thanks to Allan Pena that prompted me to provide 4 stars on my review. The one real problem with the service department is the pricing. Even with coupons, it is still an expensive experience. There were other issues that the car is having that I could not afford to have dealt with at Autonation. I may eventually end up trading the car in. Not sure if I will be doing that at Autonation.

I took my Ford F-150 in for a recall evaluation. - Fool2think

I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.

Service writer was very efficient. - koke

Service writer was very efficient. Work performed efficiently. Staff was very friendly. Making my appointment was effortless

Great place to do business for car buying and service. - NATE.LONG

Great place to do business for car buying and service. Everyone is helpful and professional.

Service Dept was great and I didn’t even buy my car - ADAMSALON

Service Dept was great and I didn’t even buy my car there. Just needed a recall fix and they took great care of me

My wife got in right away to have a tire sensor checked - marathoner321

My wife got in right away to have a tire sensor checked and replaced along with Works package.

All employees were very helpful to my needs Conducted - Was3056

All employees were very helpful to my needs Conducted their self in a very professional manner Will definitely return with any other problems with my vehicle

Worked with Dalton and Justin and they got my vehicle - Corbon m

Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional!

We have been customers for many years. - Owl 1038

We have been customers for many years. Have encountered many great people that work there. Very helpful friendly and they are there to help in many ways. Now we live in Plain City and still drive to Ricart Ford for service and even new purchases of cars and trucks

This dealership is my go too. - fordman114

This dealership is my go too. I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service my vehicles under warranty and maintenance. Great place

Logan was great ! - Carmine.carder

Logan was great ! From the time I walked into Service Department he was very polite and and seemed concerned about what was going on with my truck. That might not seem much to some but it felt like I mattered. All I can do is say good things about Kings Ford and now I can about their Service Department. Thanks Logan.

Great customer service! - james B

Great customer service! John the Service Manager and Kiersten the Service Scheduler were outstanding! They were so kind and helpful! They stick with me during difficult service procedure on my truck. Outstanding!

Great guy to work with! Very up front about everything.... - Wade

Great guy to work with! Very up front about everything. One of the easiest experiences purchasing a vehicle that I have had. Overall good experience! Thanks