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Alicia Jeffery
Alicia Jeffery at Ken Ganley Ford Parma
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Alicia Jeffery

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Alicia Jeffery

June 09, 2024

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Fast, friendly, competent. They didn't mess around and fixed my car in record time with no muss or fuss, The actual service o the car was excellent as was the repair. More

by Mark
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Yes
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Jun 09, 2024

Ken Ganley Ford Parma responded

Mark, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2024

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Always proven professional and friendly staff service is fast and reliable. Price is tough but in this economy what can u expect More

by Jazz212
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Will Monske, Scott Acker

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Jun 10, 2024

Ken Ganley Ford Parma responded

Jazz, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 08, 2024

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Fast, friendly and kept me posted on my cars progress. Explained all the work necessary ahead of time! More

by CHZMX65
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Yes
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Jun 09, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 06, 2024

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I’ve had problems with my fender flares since I bought my Bronco Sport with the fender flares not staying on my car properly. This last visit with Ken Ganley Ford, they fixed everything amazingly. They eve More

by PJBALMERT
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Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

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Jun 06, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2024

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The service that I received recently for my new vehicle was out of this world and was fast and very efficient . More

by DAVIDHASTIE1970
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Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Dave Moga, Tracy Sapienza, George Hadgigeorgiou, Ken Stafford, Will Monske, Scott Acker

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Jun 06, 2024

Ken Ganley Ford Parma responded

David, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again.

June 05, 2024

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Did a good job butt took 2 hours for oil change but atleast the waiting chairs were comforbal. More

by Anthonyzakharchuk5
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Yes
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Jun 06, 2024

Ken Ganley Ford Parma responded

Thank you, Anthony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

June 02, 2024

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Prices are extremely hi, work is good, but you can get the same work elsewhere A lot cheaper. More

by GRIFFINTRUCKINGLLC
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Will Monske, Scott Acker

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Jun 03, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Jun 03, 2024

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

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Very convenient mobile service right at my home! Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. More

by Tim
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Recommend Dealer
Yes

Other Employees Tagged: Scott Acker

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Jun 02, 2024

Ken Ganley Ford Parma responded

Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford Parma

May 31, 2024

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Alicia was amazing and so helpful. She went above and beyond to make my experience as easy as possible. More

by CARRIESERRNO12
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Yes
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Jun 02, 2024

Ken Ganley Ford Parma responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2024

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Your team was very responsive and professional. I appreciate the service I received, and will continue to use Ganley Ford for my service needs. More

by SUITOR41
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Recommend Dealer
Yes
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May 31, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alicia met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

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