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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
994 Reviews

994 Reviews of Klaben Ford Lincoln of Warren - Service Center

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May 24, 2024

Scott Burk is the greatest! Very knowledgeable with great communication! Will always return thanks to him and will always refer. More

by Tyler P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I had a spare on my front tire I ordered 2 tires and an oil change. my wait was 1 1/2 hours but when they brought my car my driver side window was cracked all thee way across and my spare was just put in m More

by TEJ2817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Renier
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Klaben Ford Lincoln of Warren responded

Hi Tamara, We sincerely apologize for the poor experience you described. We recognize the inconvenience of having to bring your vehicle back for the window repair. Per our conversation, we did not put the spare back in it's compartment because we did not want to displace your personal belongings. We would be happy to mount the spare in it's compartment, at your convenience, whenever the cargo area of your vehicle is clear. Feel free to call me directly whenever it works for you and we will mount the spare while you wait. Again, we're sorry your last visit resulted in a bad experience. Thank You. John Renier, Service Advisor (330)369-4444 Ext 172

May 22, 2024

Picked up my truck and returned it with no issues. They communicated the pickup and drop off very well. More

by MGAMBILL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Service was fast and efficient. Service tech was professional and polite. I will be coming back. More

by Ghardin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great people and great service keeps me coming back! I have bought or leased about a dozen cars and trucks from them over the last 35 years. More

by ARONYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Basista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Service Center is excellent and so very knowledgeable and kind. Scott Burk takes good care of me both for oil changes and car repairs More

by douglas Dalrymple Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

They were able to do the recalls in about thirty minutes or so and he had the parts with him. More

by GREGJAM51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I was able to get my Explorer serviced without an appointment and the wait was minimal! John always goes out of his way to accommodate my service needs! And it’s always returned washed and ready to More

by JSCOTTR9091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I have been dealing with Klaben Ford for well over 35 years and I have nothing bad to say about them. They have always came through for me. More

by wosmith246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

I've bought two cars from Klaben Ford 13 years apart. Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions More

by rufhma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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