218 New York Ford Service Centers

The appointment process was simple the service was great - Rich175

The appointment process was simple the service was great quick and when promised the staff was great.

Satisfied satisfied satisfied satisfied very happy with - DMEWYMAN

Satisfied satisfied satisfied satisfied very happy with the service everyone was very nice and helpful

They were very helpful. - gingerp71

They were very helpful. He explained options and everything very well. I would recommend him to everyone.

Steve Tomasik was the gentleman who handled my check in - Linda Commander

Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !!

Good. - MBORASK2

Good. Quick service. Clean building. Good mechanic. Kept my car clean. Prompt. Easy getting appointment

Going to get your car repaired or maintained can at times - jtepe63031

Going to get your car repaired or maintained can at times be an experience. You often wonder if you must go into debt or will drive away pleasantly surprised. What you may really wonder is if the required service is necessary or not. I have found Park Ford and its staff are always honest and cost of repair market average. What is most important is that the work is done right and you can feel reassured your car or truck will be safe and reliable.

Rapid service. - CALINEA

Rapid service. Comfortable waiting room. Great updates while waiting. Most pleasant and helpful staff. I have never been disappointed.

Check in was quick and easy. - jbermingham82

Check in was quick and easy. They were Very professional and my car was done in a timely manor.

I’ve had a very good experience on multiple occasions - Bmh52960

I’ve had a very good experience on multiple occasions with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine problems in the last six months and I trust DePaula Ford very much. They are always trying to make their customers happy. They have gone above and beyond for me and taking care of the major issues and a couple of minor ones that came up. I recommend them highly -thank you all very much.

Very prompt service and excellent waiting area. - Dan

Very prompt service and excellent waiting area. Free car wash as well. Could not be happier.

Troy is always a pleasure to work with. - Jasonw.andrometer

Troy is always a pleasure to work with.. great communication A+ service. Truck is running great!!! Thank you

As always a cut above the rest. - rott1776

As always a cut above the rest. Welcoming, courteous and professional. A superb dealer with superb service.

Kenya was my service representative with my Edge ST. - Eric Wagner

Kenya was my service representative with my Edge ST. She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected and the car is running great. Thanks Kenya!!!

Dan the service advisor was friendly and explained - WRX2178

Dan the service advisor was friendly and explained everything clearly. He also made the process efficient and kept me in the loop with what was going on with my vehicle.

I want to start by saying although my last review is a - James Horan

I want to start by saying although my last review is a scathing one it is not the complete picture as every time I have been helped it has not been the same experience as previously depicted. The track record of the car under 15,000 miles has not been exemplary nor smooth, to say the least, but what I have previously stated was bred out of frustration and anger and was not in any manner meant to slander but explain. Respectfully I could have expressed my concerns differently and I thoroughly want to Apologize to Kenneth Uss and Xavier Stickney as although I did not mean to slander them, Newins Ford is a small-operated family-owned business with Pride and an incomplete picture of experiences does not do due justice for them. After expressing and them therefore being privy to my concerns indirectly I was contacted directly by Kenneth Uss and met with more respect, an honest and eager want to better understand the issue as well as myself, and entirely better accommodations in moving forward to handle the last existing issue at the moment. Not only did Kenneth reach out multiple times and is still helping me with a deeper look into a noise I may be even over-analyzing but Xavier Stickney went out of his way to catch me on the phone and express his apologies and the misunderstanding that we shared. As soon as I get the time I plan to consider my options further and speak with their sales manager Matt Stickney still but the Respect shown in their accommodations now and in other experiences does not entirely show visibly in my last review. I had not handled myself as I would have liked to taking a look back now and I am trying avidly to delete and recount my last review made on two different review sites, as they do not entirely depict correctly every experience I have had with Newins Bayshore Ford, but a compilation of disgruntled moments bred out of frustration. It is not Newins fault this particular car is having issues so early on and absolutely not the fault of Kenneth Uss or Xavier Stickney and I apologize largely again for how they were informed indirectly to my concerns! They are still working with me diligently and what they have done to help prior in other experiences and even now is highly appreciated and I am grateful. I will continue to delete my prior review as it is not a complete picture or understanding and I would strongly like to reclaim the review or Give Better Clarification as I am truthfully struggling to delete the review after hastily making it. I take it back honestly and I do apologize to all of Newins but directly Kenneth and Xavier for my trouble!

Hassett Lincoln-We cannot say enough about Alex Balsamo - DiPalermo

Hassett Lincoln-We cannot say enough about Alex Balsamo at the service desk. Again our experience is always top notch. Professional service, we do appreciate the good work you do. Thank you. The DiPalermo

I needed warranty work performed on my explorer and - roberthughes

I needed warranty work performed on my explorer and always go to Levittown Ford Service Center because of the great team I get to work with ... Elvis Dervisevic, Janet and Jahlik go the extra to make sure I have the best experience.

Eric Estrada was my advisor he is awesome he showed me - veevenero

Eric Estrada was my advisor he is awesome he showed me excellent customer service and very prompt service

What a pleasure! - N. W.

I have avoided this dealership for about 2 or 3 years now, because of my horrible experiences with their former service department. I had an emergency recently and had no choice but to stop there. I met Darlene, the manager, and not only did she take me in without an appointment she calmed my nerves and turned me around to this dealership again. I've already been back just for an oil change and regular maintenance. If you are like me and thought you would never come here again, give it a try! All new staff and they couldn't have taken better care of me. Ps- We are going to give their sales dept a try when my husband's lease is up in June. Hopefully they can live up to the such standards set by the service department!

Thank you Ralphy for your amazing customer service and - Jasminesantiago901

Thank you Ralphy for your amazing customer service and helping my family pick out our dream car .

Just outstanding service handling everything in the - Dave

Just outstanding service handling everything in the superior way Recommend to anybody keep up the good work hope to do business with You

Ford had a recall on my 2018 edge. - Carlub58

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve

Platinum Explorer 2020 - Eac1teach

Tom Otis, Tom Silon, and Lou Capone gave me a comparable vehicle to use while I waited for my car to be fixed. I have been a customer for 10 years, and would highly recommend this dealership for sales and repairs.

Pleasant experience at Scarsdale Ford. - Joann Frances

Pleasant experience at Scarsdale Ford. Prompt, informative and courteous service. Highly recommend this dealership for sales and service.

Well oiled machine, usually deal with Taesha or Pat, - Jill

Well oiled machine, usually deal with Taesha or Pat, they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service.

I arrived at Brown's Ford at approximately 10:25 am and - Celestina

I arrived at Brown's Ford at approximately 10:25 am and was asked if I was dropping my car off or would I be waiting for service. I was waiting so I was informed to wait in their waiting room. The TV was on so there was something to watch while I read my book. Time passed quickly and I waited approximately 30 minutes for my vehicle to be serviced. I was very happy with the experience with everyone. I will be taking my vehicle back.

I needed a new tire & the service rep was very helpful . - Char

I needed a new tire & the service rep was very helpful . He was able to schedule me for an appointment within a few days.

Todd and the whole service crew are great! - littlewolfkill

Todd and the whole service crew are great! I walked in hoping to get a oil change and inspection. He got me in within 2 hrs of the time I stopped. since I did not have an appointment I was fine with that. they had my car done in less than an hour and I was on my way again. I bought my 2022 Edge from Wally's and love it!

Job completed as requested and in a timely manner. - Perridane

Job completed as requested and in a timely manner. This is standard for Basil Ford. I have been a long term customer/ client.