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Joseph Castera
463 Reviews
463 Reviews
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463 Reviews of Joseph Castera
August 16, 2026
They did a great job addressing the issues going on and correcting anything that came up in the processes. Keith and Hazem provided a loaner on short notice and were both kind and honest. Thanks for your h correcting anything that came up in the processes. Keith and Hazem provided a loaner on short notice and were both kind and honest. Thanks for your help with a complex repair and loaner situation. More
by Eugenegold12
Verified CustomerOther Employees Tagged: Joseph Castera
August 13, 2026
I have been a customer starting in late 1990s always enjoyed customer service very knowledgeable enjoyed customer service very knowledgeable More
by maryannwarner7
Other Employees Tagged: Collin Romer, Lori Allotta, Diana Latella
August 06, 2026
Everything was fine. The Dana Ford employees came and serviced the car as planned. Thanks. The Dana Ford employees came and serviced the car as planned. Thanks. More
by iragiraffe
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
August 03, 2026
Knowledgeable, patient, reliable, and professional Knowledgeable, patient, reliable, and professional. Transparent and efficient. Knowledgeable, patient, reliable, and professional. Transparent and ef Knowledgeable, patient, reliable, and professional. Transparent and efficient. Knowledgeable, patient, reliable, and professional. Transparent and efficient. Dedicated and straightforward. More
by Cassiecollins2015
Other Employees Tagged: Joseph Castera
August 02, 2026
To whom it may concern, I’ve utilized this dealership for over 10 years. I have never been disappointed. In fact I can sum up my experience as consistent. Every person I come in contact with there has be for over 10 years. I have never been disappointed. In fact I can sum up my experience as consistent. Every person I come in contact with there has been polite and helpful. They take the time to explain and listen. I really appreciate their work ethic. More
by Paul
Other Employees Tagged: Keith Curran, Collin Romer
July 29, 2026
Keith and Hazem were very responsive and friendly, I currently haven't had an issue again with the top so it sounds like we found the issue! Otherwise a small chip was on the side of my car which was a currently haven't had an issue again with the top so it sounds like we found the issue! Otherwise a small chip was on the side of my car which was a minor mistake and Keith said he would touch up when i come in for an oil change More
by Eugenegold12
Other Employees Tagged: Joseph Castera
July 26, 2026
Excellent service . .Joesph was tentative and professional.. Joesph was able to get most of my recalls done and figure out why my engine light was on!!.I am happy with th .Joesph was tentative and professional.. Joesph was able to get most of my recalls done and figure out why my engine light was on!!.I am happy with the service and would highly recommend Dana Ford More
by HELIUM100
Other Employees Tagged: Joseph Castera
July 25, 2026
73,000 miles - lost power on the highway; car towed to dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car returned. Less than 200 miles driven, car lost power again but power returned 10 minutes later. Back to dealer. Techs can’t replicate but somehow they know it’s a different issue. Sure. Ok. Car is returned with no work done. Less than 50 miles later car is once again completely dead. Despite repeated calls and texts to Dana Ford THIS email looking for feedback is the only communication. Have received. My car should not be junk at 73k…built “Ford tough”…right? You people are disgraceful. More
by JMCGUIREHOME
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