Joseph Castera | Page 2
service advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
466 Reviews
Write a Review466 Reviews of Joseph Castera
July 29, 2026
Keith and Hazem were very responsive and friendly, I currently haven't had an issue again with the top so it sounds like we found the issue! Otherwise a small chip was on the side of my car which was a currently haven't had an issue again with the top so it sounds like we found the issue! Otherwise a small chip was on the side of my car which was a minor mistake and Keith said he would touch up when i come in for an oil change More
Other Employees Tagged: Joseph Castera
July 26, 2026
Excellent service . .Joesph was tentative and professional.. Joesph was able to get most of my recalls done and figure out why my engine light was on!!.I am happy with th .Joesph was tentative and professional.. Joesph was able to get most of my recalls done and figure out why my engine light was on!!.I am happy with the service and would highly recommend Dana Ford More
Other Employees Tagged: Joseph Castera
July 25, 2026
73,000 miles - lost power on the highway; car towed to dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car returned. Less than 200 miles driven, car lost power again but power returned 10 minutes later. Back to dealer. Techs can’t replicate but somehow they know it’s a different issue. Sure. Ok. Car is returned with no work done. Less than 50 miles later car is once again completely dead. Despite repeated calls and texts to Dana Ford THIS email looking for feedback is the only communication. Have received. My car should not be junk at 73k…built “Ford tough”…right? You people are disgraceful. More
July 24, 2026
Fast kind and courteous service always. ..always bending over backwards to make things and quick ..always bending over backwards to make things and quick More
Other Employees Tagged: John Daly, Keith Curran, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
July 17, 2026
Excellent service advisor tire replacement were quick. Will continue to go to Dana when ever I need set. Will continue to go to Dana when ever I need set. More
Other Employees Tagged: Lori Allotta
July 17, 2026
Good experience. Scheduling was easy, and my car was taken in for service right on time. They started working on it immediately, and the staff was professional and ef Scheduling was easy, and my car was taken in for service right on time. They started working on it immediately, and the staff was professional and efficient throughout the process. Full disclosure: this was routine maintenance covered under warranty More
Other Employees Tagged: Collin Romer, Diane Creazzo, Diana Latella
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