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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
84 Reviews

Languages Spoken

Albanian Albanian

4.8

84 Reviews

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84 Reviews of Irma Jace

June 05, 2024

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Employee Rating

everyone is very pleasant and helpful to deal with my questions were answered when asked More

by prayerv@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa McMahon, Danielle Barbaria, Collin Romer , Diane Creazzo, Lori Allotta, Jessica Barbaria, Joseph Castera , John Lomando , Diana Latella

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Jun 05, 2024

Dana Ford Lincoln responded

Thank you for the great review! We're so glad our Dana Ford team was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 30, 2024

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Employee Rating

It took a long time to get my car back finally a great job done More

by gcicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando , Diana Latella

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May 31, 2024

Dana Ford Lincoln responded

Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about what prevented us from earning a 5-star review. If you're willing to share, please consider reaching out to me directly. Keith Curran - Service Director - 718-983-8700 ext 297

May 29, 2024

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Employee Rating

John is a great guy to work with but needs help. Needs to be more proactive in communication status. More

by tscarpaci0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando

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May 30, 2024

Dana Ford Lincoln responded

We appreciate your feedback and will share this with the team. Please don't hesitate to reach out if you need anything. Thank you! - Dana Ford

May 23, 2024

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Great people every step Of the way. A very good experience throughout, from sales to service! More

by Afranzese
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Collin Romer , ahmed khodir

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May 24, 2024

Dana Ford Lincoln responded

Thank you for your review! We look forward to seeing you next time! -Dana Ford

May 18, 2024

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Very professional and they issued a new loaner that was ready to go , I will recommend Dana to all my friends More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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May 20, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! Your recommendation means the world to our team. Safe travels in your new loaner vehicle!

May 13, 2024

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Employee Rating

very professional, courteous, knowledgeable, and friendly. I was given the impression that my problem would be completely esolved,and it was. More

by altmark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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May 14, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had a positive experience with us at Dana Ford and that your problem was fully resolved. Thanks for the great review!

May 12, 2024

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Employee Rating

Their service was spectacular. Their service was excellent. I will definitely be coming back to this location. More

by Anthonytedesco
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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May 13, 2024

Dana Ford Lincoln responded

Anthony, we're so glad to know you had a spectacular experience at Dana Ford! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

May 12, 2024

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Employee Rating

They are extremely good at making sure that they do their job and provide good service to the customers More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , John Lomando

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May 13, 2024

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team at Dana Ford. Providing excellent service is always our goal, and we appreciate your feedback!

May 07, 2024

Dealership Rating
Employee Rating

Very nice and fixed the camera problem. Do everything good and make the car very clean. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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May 07, 2024

Dana Ford Lincoln responded

Thanks so much, Mei. We look forward to your next visit to Dana Ford!

May 04, 2024

Dealership Rating
Employee Rating

Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More

by dee45662000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

Helpful
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May 06, 2024

Dana Ford Lincoln responded

We're so glad to know you had a fantastic experience with our Service Department at Dana Ford! We aim to be friendly and helpful for all of your needs. Thanks for the review!

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