Back

Nye Ford - Service Center

Oneida, NY

4.6
127 Reviews

127 Reviews of Nye Ford - Service Center

Sort by
June 09, 2024

Second time in a year did not meet expectations. This appointment routine Oil, Tire rotation and possible cabin air filter. Estimated it would take an hour ....after hour and 15 minutes noticed my More

by ccramer10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyrie LaGasse
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Great service and advisor. . lots of updates and kind help when I needed it . Done in less time than expected. More

by HEAGLEJOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

they explained recall fixes very well and also did the work in the time it would take actually it was keri whitmeyer who was service tech that was helping me with explaining the information i needed ex More

by MARYELLENFEARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keri whitmeyer
June 08, 2024

Every time I’ve been to nye from the sale to now with service they are always kind and friendly. They have never been pushy and explain everything. More

by Stephen.stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

The dealership got me in within fifteen minutes for an oil change. All went well. I did have to wait until the paperwork was done which took 20 minutes. The person at the desk was very friendly and was a More

by 9033dneil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

Very professional with explanation of services completed and upcoming services needed. Service representative was very respectful of my time. More

by gmaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2024

Awesome speedy service! Service advisors very friendly, and technicians very knowledgeable. Will be back for sure. Let’s go Brandon More

by MEM224B2
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2024

The staff was very friendly and helpful. We like how they explain everything to you as you are picking up your car. I always try to give advice on how to improve, but I can think of a way to More

by JOECAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry - forgot the people I worked with. But both were exceptional.
June 03, 2024

Great team at NYE Ford! Very knowledgeable transmission guy! No other local dealer has a transmission technician. More

by MEM224B2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The service was great. The website was a little confusing. There was no way to check off a way to do an oil change. More

by justin.makowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...