Jim Pritchard

They were efficient & completed the work in a timely fashion. Called to let me know of an upcoming service needed to see if I wanted completed while it was there. Friendly staff & questions answered. fashion. Called to let me know of an upcoming service needed to see if I wanted completed while it was there. Friendly staff & questions answered. More

by GJ52606 Verified Customer Verified Customer

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professional friendly staff best i have ever seen. i drive 3 hours to get there because my local ford dealership is totally incompetent i drive 3 hours to get there because my local ford dealership is totally incompetent More

by rkc377 Verified Customer Verified Customer

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Went in for a NYS inspection, she came out to the waiting room and told me it will not pass inspection. I told her to do anything to pass inspection.....After paying my bill in full I looked over the sheet a room and told me it will not pass inspection. I told her to do anything to pass inspection.....After paying my bill in full I looked over the sheet and things were done that did not need to be done to pass inspection More

by KENLIN0 Verified Customer Verified Customer

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Professional sales people and service area. Nice comfortable waiting are while car is being worked on Nice comfortable waiting are while car is being worked on More

by CAMPONPETER Verified Customer Verified Customer

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Jim, who I believe was the service manager, was wonderful. He outlined the long list of services I needed with sensitivity toward the cost and broke it down in a way that I was easily able to plan wonderful. He outlined the long list of services I needed with sensitivity toward the cost and broke it down in a way that I was easily able to plan that day's service and what would be done in future visits. He outlined it all on my invoice so I would know how to plan. A woman with dark hair at the service desk (maybe Kyrie?) was very helpful and cordial when she took me to the body shop. The person who looked at rust inside my doors and hatch however, was quick and cut and dry in telling me that the rust was like "cancer", once started there really was nothing to mitigate it, and it would just continue to get worse. I didn't feel that was at all helpful and I left feeling More

by chanteuse222 Verified Customer Verified Customer

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Fast, reliable service. I would only go to NYE Ford. Also a shoutout to the very knowledgeable transmission technician that informed me of the operation of my new vehicle! I would only go to NYE Ford. Also a shoutout to the very knowledgeable transmission technician that informed me of the operation of my new vehicle! More

by MEM224B2 Verified Customer Verified Customer

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They took good care of me and I would recommend them to anyone. A+service anyone. A+service More

by crtsr53 Verified Customer Verified Customer

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We have repeatedly brought up issues with the transmission. They won't do anything. Someone is going to get hurt! transmission. They won't do anything. Someone is going to get hurt! More

by NOCAKESFORYOU Verified Customer Verified Customer

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I trust them completely with my car. They all have pride in their work. They do it right. They all have pride in their work. They do it right. More

by crtsr53 Verified Customer Verified Customer

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Drove 2 hrs away and brought a used Ford Excape. Did have a oil leak and they got the car right back in and fix it. Excellent service. Would definitely go back when looking for my next car!! Thank y Did have a oil leak and they got the car right back in and fix it. Excellent service. Would definitely go back when looking for my next car!! Thank you Pat!! More

by DOTTIECRANE2 Verified Customer Verified Customer

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