Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,407 Reviews
4.9

1,407 Reviews

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1408 Reviews of Lenny Farnam

September 14, 2026

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Always professional, reliable. Service explained well, never need to return for errors. Would recommend DePaula. More

by QUADRINIA
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Recommend Dealer
Yes

September 13, 2026

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Customer service was exceptional and the services done on my car were very well done! More

by Kgraziadei47
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Recommend Dealer
Yes

September 12, 2026

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Very efficient. Accommodating, service dept was great! And the new waiting area was perfect/clean More

by donner572000
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Yes

September 11, 2026

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Took too much time after I was told it would only take 1. 5 hours, which it took 3 hours! More

by dagoods1
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Yes

Other Employees Tagged: Chance Guild

September 07, 2026

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Very friendly and helpful! Helped me get set up with the Ford app and talked about the benefits of it More

by rgregory811
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

September 02, 2026

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Great service very friendly service people done in a timely manner. I will be back again More

by ricknakal
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Yes

August 29, 2026

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Over the past 24 years my wife and I have purchased a total of 5 vehicles from Ford and Depaula-Ford. We’ve dealt with Lenny Farnam a majority of the 24 years. We appreciate the great customer servic More

by Walter
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Recommend Dealer
Yes

August 28, 2026

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After a previous attempt to address a safety recall notice Depaula notified me that they had the correct parts and programs so we set an appointment. Lenny F. made arrangements for me to be brought hom More

by CHUCKHOMEYER
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

August 28, 2026

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Great & professional All was good - friendly and professional service. Timely and responsive. Attentive to my requests. More

by Kmullen
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

August 27, 2026

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I bought my vehicle when the dealership was still Orange Ford. I have purchased a total of 4 vehicles from this store. The last time I was there for parts they saw that the box was very awkward. A man from More

by RPVILLA308
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

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