Jack Hawes

On May 29, 2024, I brought my 2023 Escape in for an oil and filter change and a tire rotation. I was pleasantly surprised at how friendly everyone was, even those with whom I wasn’t directly involved. The and filter change and a tire rotation. I was pleasantly surprised at how friendly everyone was, even those with whom I wasn’t directly involved. The whole service was fast and professional. More

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Scheduled and got great service within a couple days. Got an accurate price estimate ahead Got an accurate price estimate ahead More

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The service was great as usual. Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I Zack was great at communicating, professional and friendly. Susan was instrumental at getting me my invoice that initially didn't go home with me. I was very pleased that the shuttle is back and blown away that my van was delivered to me at my home. This is why I've been a customer for over 30 years!!! More

by BroFro1914 Verified Customer Verified Customer

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Friendly Reception, easy going, well done work. Did a state inspection, did not get extra troubles. Did a state inspection, did not get extra troubles. More

by ajlyangrui Verified Customer Verified Customer

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it was a great experience as always, fast and efficient with a friendly family feel to it. with a friendly family feel to it. More

by operations.newcomboil Verified Customer Verified Customer

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Always great service! Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. Staff always friendly, knowledgeable and helpful. I alway take my 2014 Ford Escape to them for oil changes. More

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My most recent visit was unusually awful. The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An i The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An inspection, tire rotation and a quick look at my brake pads. After getting information back we told the brake pads were OK but dry so servicing could help. Despite the 550$ charge the noises still persist. I paid for a fix that meant nothing to my actual problem. What a huge waste of money and time. Then I was told my tired need to be replaced at the cost of 600$. Technician kept urging it may not pass inspection yet another tech confirmed inspection passed prior to that conversation revealing that cortese ford is trying hard to get me to pay for additional services. Calling around I found four places that offered to do it for 300$ to 400$. It's a shame I bought my car here, I likely will not be going back. Paid 800$ for an inspection and tire rotation. More

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Jack was courteous, professional, and friendly! As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner More

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Jack is very knowledgeable tech representative would highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that is performed More

by btravis2063 Verified Customer Verified Customer

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Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. hesitation. Able to get ahold of someone when help is needed. More

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