Service Department

Professional, courteous, gave thorough explanations. This is a first class dealership! I always go to VanBortel and will continue to do so especially because of good work and excellent employees. This is a first class dealership! I always go to VanBortel and will continue to do so especially because of good work and excellent employees. More

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Doug was very professional and helpful! Service was completed in less than one day. I would recommend and return. Service was completed in less than one day. I would recommend and return. More

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Everyone is so friendly and helpful. Steve is a great salesman Mark a great technician to explain the car.Jake explained other things . Service is always excellent Thank you for everythi Steve is a great salesman Mark a great technician to explain the car.Jake explained other things . Service is always excellent Thank you for everything. More

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Had to have and inspection and oil change today and also shocks replaced. They are always so pleasant to work with. shocks replaced. They are always so pleasant to work with. More

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Great service always provided with great attitude by staff who are well rounded and top caliber staff who are well rounded and top caliber More

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I’ve been bringing my Escape here for service for years. Excellent service every time!! Shout out to Denise (quick lane) and Ryan (service advisor) who always make my experience excellent. Lets not forge Excellent service every time!! Shout out to Denise (quick lane) and Ryan (service advisor) who always make my experience excellent. Lets not forget the technicians who’ve worked on my vehicle- Thank you for a great job too! More

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The service department is excellent- courteous and professional. The work was done in a timely manner and the staff explained everything without being condescending. I will definitely return for futur professional. The work was done in a timely manner and the staff explained everything without being condescending. I will definitely return for future services! More

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Very friendly people the wait wasnt long at all and explained how they work was done explained how they work was done More

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Salesman was professional and at delivery car orientation was informative and excellent. I would not hesitate to recommend Van Bortel to anyone looking to buy or lease. was informative and excellent. I would not hesitate to recommend Van Bortel to anyone looking to buy or lease. More

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They seem to have a hard time keeping commitments on timing with regard to vehicle readiness for pickup (new vehicle) and service (after sale). When calling, there was a game of finger pointing. None timing with regard to vehicle readiness for pickup (new vehicle) and service (after sale). When calling, there was a game of finger pointing. None of this was horrible, just unprofessional and wasting my time. New vehicle customer, treated kinda like old news. Probably similar to any dealers these days. More

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