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Van Bortel Ford

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
539 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

Directions

Top Reviewed Employees

Service Department at Van Bortel Ford

Service Department

Repairs & Service
4.6
This rating includes all reviews, with more weight given to recent reviews.
View 331 Reviews
Steve Miller at Van Bortel Ford

Steve Miller

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 74 Reviews
Bryan Zemaitis at Van Bortel Ford

Bryan Zemaitis

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 69 Reviews
Dan Happ at Van Bortel Ford

Dan Happ

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 48 Reviews
More Employees

Latest Reviews

March 26, 2026

Very friendly people the wait wasnt long at all and explained how they work was done More
by w699044152

Employees Worked With

Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 01, 2026

Salesman was professional and at delivery car orientation was informative and excellent. I would not hesitate to recommend Van Bortel to anyone looking to buy or lease. More
by Don

Employees Worked With

Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yan Sanchez

February 19, 2026

They seem to have a hard time keeping commitments on timing with regard to vehicle readiness for pickup (new vehicle) and service (after sale). When calling, there was a game of finger pointing. None More
by Usahockey

Employees Worked With

Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

Dealership Inventory (234 Vehicles)

used 2022 Ford Escape car, priced at $21,990
2022 Ford Escape
used
Iced Blue Silver Metallic exterior
Automatic
All-wheel Drive
$21,990
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new 2025 Ford Bronco car, priced at $54,220
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Unknown
Four-wheel Drive
$54,220
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used 2022 Ford Escape car, priced at $19,990
2022 Ford Escape
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
$19,990
View Details
used 2023 Ford Escape car, priced at $24,990
2023 Ford Escape
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
$24,990
View Details
new 2025 Ford Bronco car, priced at $61,917
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Unknown
Four-wheel Drive
$61,917
View Details
new 2026 Ford Maverick car, priced at $36,500
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
$36,500
View Details
More Inventory

Photos & Amenities

  • Free Loaner Cars
  • Shuttle Service
  • Quick Lube
  • Free WiFi
  • Free Coffee
  • Free Drinks
  • Cable TV
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Customer Lounge Area
  • Children's Play Room
  • No Contact Transactions
  • Virtual Appointments
  • Pet Friendly
  • Vending Machines
  • Vehicle Sanitization