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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,670 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,670 reviews

August 19, 2024

Showed Great customer service, he’s very knowledgeable and professional, respectful person. Worked fast enough so I didn’t have to stay long. More

by MICHELLE_B91104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Michelle, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

August 18, 2024

Everything was great good service employees are very helpful on everything good job keep up the good work More

by aurelio.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
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Aug 20, 2024 -

Sierra Honda responded

Aurelio, thank you for taking a moment to share positive feedback on this experience. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 18, 2024

He is great. He always recommends necessary repairs. That’s why when I make an appointment. I always choose Kevin More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Karen, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the insight you needed to make this a positive experience. We're happy to be of service!

August 17, 2024

The customer service was excellent and the service on my vehicle was very organized and professional. I will keep on returning for future service. More

by Yvette Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Aug 20, 2024 -

Sierra Honda responded

Thanks for the love, Yvette! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

August 17, 2024

I dont' know Karen Goodwin. All was handled by the amazing and wonderful service of Tom Redd. He explained the car throughly, took me on an extensive trial drive (while holding More

by misscbd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Misscbd, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words on Tom's expertise. Congratulations on your new vehicle! Enjoy the ride!

August 17, 2024

Brought the car in for air conditioner. Things keep breaking since initial repair and now I have another problem. I didn't have all of these problems before I brought the car in. Now I'm af More

by MAETTENHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these employees listed
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Aug 19, 2024 -

Sierra Honda responded

Thank you for taking a moment to let us know about your concerns. I want to apologize for the issues you've faced thus far, and express my intention to assist you in any way I can. Please contact me directly at your convenience so that I can begin working on a resolution for you and your vehicle. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

August 17, 2024

Working with Kevin was great. He communicated well with me. Constant status updates my car. Rental car process was also easy. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Chris, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 17, 2024

Billy was super friendly and helpful and my car was ready when he said it would be. More

by lauraljohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy ?
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Aug 20, 2024 -

Sierra Honda responded

Laura, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

August 17, 2024

The team is great and very easy to work with. I am definitely coming back and visit for all my needs. More

by WILLIAM.G.MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Aug 20, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, William! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

August 17, 2024

Kevin Eng is amazing. He is very helpful and stays on top of the process. Just The Best More

by TEDCLEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Ted, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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