Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Honda
Milwaukee, WI
1,934 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,934 reviews
March 26, 2025
Knowledgeable, reliable, quick. Worth the money. Loved the video detailing what needs to be fixed as well as the end result. Worth the money. Loved the video detailing what needs to be fixed as well as the end result. More
by joshuatmxiong
Verified CustomerEmployees Worked With
March 26, 2025
Great timely service. I had to cancel once because I had RSV. Easy peasy! Thanks. I had to cancel once because I had RSV. Easy peasy! Thanks. More
by KIDS2TAME
March 25, 2025
My sales rep was great! I enjoyed the process and love my new pilot. I was treated very well! I enjoyed the process and love my new pilot. I was treated very well! More
by MIKE@LANDCRAFTERSLANDSCAPING.COM
Employees Worked With
March 25, 2025
Very friendly and knowledgeable staff. Process was efficient and I was confident that my car was in capable, caring hands. Process was efficient and I was confident that my car was in capable, caring hands. More
by caitjacek
March 25, 2025
I have no bad words for this dealership. You guys always do right by me! I love it here lol You guys always do right by me! I love it here lol More
by DABARBER317
March 25, 2025
I felt heard and believe Derrick Taylor did everything he could to get me in a new lease! could to get me in a new lease! More
by CYNTHIA.COLLINS
Employees Worked With
March 25, 2025
I really appreciate the time that Derrick and Leisa took helping me get a price for the car and then getting the financing done. I also appreciate that they were willing to tag team since I got a recommenda helping me get a price for the car and then getting the financing done. I also appreciate that they were willing to tag team since I got a recommendation for Leisa from a friend. They were kind and courteous. Derrick was even willing to go get something I forgot out of my trade-in even though he was about to leave for the day. More
by BANNACHD
March 24, 2025
Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More
by LISSAV62
Employees Worked With
March 24, 2025
I needed a shifter column light bulb replaced and had tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brou tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brought it into Russ Darrow to see if the could do succeed where I couldn't. Wouldn't you know it, they didn't have the. correct bulb in their parts inventory. They had to order the bulb and I had to come back the next day to have it installed. The mechanic said he'd do his best to get it done, but it was in a very tight spot which took a contortionist with long thin fingers to reach. Shame on Honda for making what should be a simple lightbulb change into a ridiculously difficult repair for the owner. More
by Skiblzr
March 23, 2025
Very expensive but not many choices for Honda service. Their service people are good and I like the videos they send to show you what they’re going to fix. Their service people are good and I like the videos they send to show you what they’re going to fix. More
by mfrieder
Employees Worked With
