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Russ Darrow Honda

Milwaukee, WI

4.6
2,806 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,806 reviews

May 14, 2026

Quick easy Great deal on a car. No troubles. No high pressure. Exactly what I needed More

by SARAHLEIGHGARVEY
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Vitrano
May 14, 2026

Russ Darrow Honda is great Better than the other Russ Darrow Dealerships DONT GO TO RUSS DARROW KIA THEY ARE THE WORST DEALER IN THE RUSS DARROW FAMILY More

by SHANICO21
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 14, 2026 -

SHANICO21 responded

If anyone from Russ Darrow Corporate would like to speak with me they can call me at (414) 526-8018 or email me at shanico21@gmail.com

May 14, 2026

It was an efficient and pleasant experience with any of the employees we encountered. The waiting area was roomy, clean and comfortable. More

by Oldschoolvalues
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie Wojciechowski
May 14, 2026 -

Russ Darrow Honda responded

It’s great to know our team delivered an efficient and pleasant experience. Maddie and our staff appreciate your comments about the waiting area being roomy, clean, and comfortable. George Matthews george.matthews@russdarrow.com

May 14, 2026

Pleasant It was relaxing and helpful and pleasant. I love coming in to get my car looked at. That's why I keep coming back. More

by cheashamANGUM2
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
May 14, 2026 -

Russ Darrow Honda responded

Thank you for noting the relaxing and helpful experience with your Honda HR-V service. We’re happy to be your go-to for routine maintenance. We look forward to welcoming you back. George Matthews george.matthews@russdarrow.com

May 14, 2026

I was handled friendly and professional. I will definitely refer others to this dealership. Great experience! More

by BETTYSLDYN
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rowley Clayborn
May 14, 2026 -

Russ Darrow Honda responded

Thank you for highlighting Rowley’s friendly and professional support during your Jeep Compass purchase. We appreciate you referring others to our team. Enjoy your Jeep and let us know anytime you need assistance. George Matthews george.matthews@russdarrow.com

May 14, 2026

Excellent service you can find. We tell my friends to have their car done there More

by KRISTYFUZER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Russ Darrow Honda responded

We’re delighted you found our service excellent when caring for your Honda HR-V. Thank you for recommending us to your friends. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 14, 2026

The dealership was great. The service department at Russ Darrow at the Automall was the worst. More

by tgloudtiger
Recommend Dealer
No
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 14, 2026

not to long of the wait was great . the video was on point appreciate it while waiting.a car wash was offer i really needed that ,it had a nice shine to it .Thanks Russ Darrow you're the More

by jonesandjones18
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 14, 2026 -

Russ Darrow Honda responded

Thank you for sharing your experience with your Honda Civic service. We’re glad the wait was brief and that the video and complimentary car wash added value. Aleiah appreciates knowing our commitment to care shone through. George Matthews george.matthews@russdarrow.com

May 14, 2026

All went well except my car was not washed after the work was done...not sure why as I was asked if I wanted a wash. Other than that everything great! Appreciate the video updates. More

by peggyweaver007
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleiah Brown
May 14, 2026 -

Russ Darrow Honda responded

Peggy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

May 13, 2026

Rachel is an amazing employee and asset to your company! Rachel is client centric detailed and always flexible and helpful. More

by Chadheinen2
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
May 13, 2026 -

Russ Darrow Honda responded

Thank you for your kind words about Rachel’s client-focused attention and flexibility during your Honda Odyssey’s service. We’re glad she could offer the detailed support you needed. Thank you for choosing us. George Matthews george.matthews@russdarrow.com

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