BMW of West Chester - Service Center

Customer service is great each time I bring my car for service. Thank you to Heather service. Thank you to Heather More

I’m pleased with my service and the communication from my service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. More

Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More

Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More

Everyone is very nice at BMW but if Jiffy Lube can do an oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. More

Great customer service as usual. The staff was accommodating and went above and beyond expectations. The staff was accommodating and went above and beyond expectations. More

As expected except that I was notified when I arrived at 7:20 am that it most likely that my car wouldn't be don e until the next day. 7:20 am that it most likely that my car wouldn't be don e until the next day. More

Heather was amazing she helped me with everything I needed, and was able to get me an appointment as soon as possible. needed, and was able to get me an appointment as soon as possible. More

The dealership made my service stay comfortable and Heather was attentive to my needs from the beginning. Heather was attentive to my needs from the beginning. More

Joe is a fantastic and very responsible service advisor…Ge tried to understand the problem and work with you to resolve issues on the car advisor…Ge tried to understand the problem and work with you to resolve issues on the car More