Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,430 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,430 reviews

March 27, 2024

Always a great experience working with Barry London. He's very detailed and personable. I've purchased multiple vehicles from Barry over the years. More

by DEB
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of Hagerstown responded

We're so glad to know that you've had consistently great experiences with Barry at Mercedes-Benz of Hagerstown. Your continued support means a lot, and we look forward to assisting you in the future!

March 25, 2024

The service and the sales team are always superb at this office which is why we will continue to do business with the organization. More

by TUNDELIBERTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of Hagerstown responded

We're so glad to know you've had consistently great experiences with our service and sales team at Mercedes-Benz of Hagerstown. We look forward to continuing the relationship!

March 24, 2024

I've leased and purchased vehicles from Mercedes-Benz of Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and wor More

by Pcilladi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of Hagerstown responded

It's fantastic to know that you've had consistently positive experiences with us at Mercedes-Benz of Hagerstown over the years! Rob and our team appreciate your loyalty and we're glad to have been able to assist in finding the best deals for you!

March 24, 2024

Rob exhibited extreme product knowledge and professionalism. We fell in love with the car and Rob streamlined the process of purchasing. We would highly recommend Rob to others. He then help More

by J. Wheatley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to know that Rob provided you with a top-notch car buying experience at Mercedes-Benz of Hagerstown. We appreciate your recommendation and look forward to assisting you or your friends in the future!

March 22, 2024

Lexi was awesome! Best car buying experience we’ve ever had! Class act! Thank you! More

by SUEDEWITT8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mercedes-Benz of Hagerstown responded

Congratulations from us all here at Mercedes-Benz of Hagerstown on your new car! We are so glad you had a five-star buying experience with Lexi. Enjoy the ride!

March 20, 2024

Lexi was the best! Professional, kind, considerate, patient. She made the entire process fun and exciting! P More

by jillcrayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of Hagerstown responded

Jill, we're delighted to know that Lexi made your experience at Mercedes-Benz of Hagerstown fun and exciting! Thanks for sharing this with us.

March 09, 2024

Rob was professional, friendly, efficient and helpful. I love the car, the service and the deal. Great experience. This dealership has come a long way in the last five years. They are no longer stuck More

by Robinjjohnson68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Mercedes-Benz of Hagerstown responded

Robin, it's fantastic to know that Rob and our team at Mercedes-Benz of Hagerstown provided you with a great car-buying experience. We appreciate your recommendation! Enjoy the ride in your new vehicle.

March 09, 2024

Barry and this dealership were a joy to do business with. There was no sales pressure at all. Barry spent 2 hours orientation us to the cars tech features and promised to show us more at our next visit. Ever More

by ma-joe
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to know that you had a great shopping and buying experience with us at Mercedes-Benz of Hagerstown. It's wonderful to see how much you appreciated Barry's assistance, especially his tech features orientation! We look forward to your next visit.

March 08, 2024

, friendly, helpful, pleasant and knowledgeable to deal with. Not pushy. Dealership was clean and bright. More

by REIDY660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Mercedes-Benz of Hagerstown responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Hagerstown! We strive for our dealership to be welcoming and informative. Thanks for the positive feedback, we appreciate it!

March 07, 2024

We had an excellent experience working with Barry at Mercedes-Benz of Hagestown to purchase our CPO Mercedes. He was responsive and proactive with every aspect of the purchase process, including with tr More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Mercedes-Benz of Hagerstown responded

Will, it's great to know that Barry and our team at Mercedes-Benz of Hagerstown provided you with an excellent experience. Thanks for the glowing recommendation - enjoy the ride in your new set of wheels!

...
10
...