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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,640 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,640 reviews

May 19, 2026

Barry London is always on top of orders. He knows what I want and looks out for me. It's always a pleasure to do business with him! More

by sanbobf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your positive feedback about Barry London! We’re lucky to have him on our team. See you next time at Mercedes-Benz of Hagerstown!

May 18, 2026

Easy and great to work with. Will recommend to everyone. Not pushy and very knowledgeable More

by rhansberger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Mercedes-Benz of Hagerstown responded

We are grateful to have earned your business, Rhans. Thanks for taking the time to leave us a review! - The Mercedes-Benz of Hagerstown Team

May 17, 2026

My wife had always wanted a Mercedes, so she would look at possibilities online. She found a nice used Mercedes SUV at Mercedes-Benze of Hagerstown with low mileage that had been used as a courtesy car by More

by Springmills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing this heartfelt story! We're delighted to have been part of your Mother's Day surprise. Rob and our team at Mercedes-Benz of Hagerstown are thrilled to hear you drove away happy. Wishing you many wonderful miles!

May 14, 2026

This is the second car we’ve bought from Mercedes . Barry sold us both. He was extremely helpful and patient, answering the many questions we had and scheduling learning sessions on how to use the tech More

by Ebuzz4ever2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for your repeat business and fantastic review! We're so pleased Barry was helpful and patient throughout the process. Your satisfaction means a lot to us. Enjoy your new car! - Mercedes-Benz of Hagerstown

May 13, 2026

Everyone at Mercedes-Benz of Hagerstown is always pleasant and eager to answer questions. Barry London has been our outstanding salesman for six vehicles. There is never any pressure and his knowled More

by sanbobf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your feedback about Barry and the team. We appreciate your business! -Mercedes-Benz of Hagerstown

May 12, 2026

Barry was great to deal with for my first Mercedes purchase. Barry was very helpful with going through the car functions and explaining each item. The staff was super, and I plan on being a regular c More

by Rebar 24!!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your first experience with Barry and our sales team at Mercedes-Benz of Hagerstown! We're proud to have your business and welcome you to the family! See you next time!

May 08, 2026

I have all my trust in Mercedes Benz of Hagerstown for the serving of my vehicle. I choose to travel 70 miles back to the dealership where I purchased my car because of the exceptional care and pride tha More

by Mary Rhoderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bischoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Swanson
May 08, 2026 -

Mary Rhoderick responded

Above

May 11, 2026 -

Mercedes-Benz of Hagerstown responded

Mary, we're honored by your trust in our service team! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your positive feedback.

May 06, 2026

We had a pleasant and simple buying experience at Hagerstown Mercedes with Barry London and Christine Thomas. More

by Dalmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Mercedes-Benz of Hagerstown responded

Dalmore, we are pleased to read of your fantastic feedback about Barry and Christine! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience.

April 30, 2026

Rob was our Sales Associate at Mercedes-Benz of Hagerstown and did a fantastic job helping us pick out our new C300. He was very knowledgeable on the car and was super fast getting our sales paper More

by Thomastr711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Mercedes-Benz of Hagerstown responded

Congratulations on your new Mercedes-Benz C 300! We are thrilled Rob and Christine could help make your car-buying experience easy and memorable. Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your recommendation!

April 30, 2026

Great car and great service! ! It was a very quick and smooth process. Thank you, Jeanne More

by Jeanne Nastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Mercedes-Benz of Hagerstown responded

We're glad we could send you on your way, Jeanne! Thank you for putting your trust in Mercedes-Benz of Hagerstown. We look forward to the next opportunity we get to be of service!

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