Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
2,914 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,914 reviews
October 20, 2022
The whole process was smooth and easy. I was greeted by the service writer Antonio he was very helpful.He solve the problem. And we’re extremely happy with the service department at Lexus I was greeted by the service writer Antonio he was very helpful.He solve the problem. And we’re extremely happy with the service department at Lexus. More
by Richkramarz
Employees Worked With
Antonio
October 12, 2022
Excellent service and dedicated staff Luis Portillo went out of his way to help me with my sell Five starts all the way!! out of his way to help me with my sell Five starts all the way!! More
by shaferman
October 12, 2022
William is awesome. Very patient , upfront & informative. Thank you for my brand new baby. I’ll see you again . Very patient , upfront & informative. Thank you for my brand new baby. I’ll see you again . More
by C Lloyd
October 07, 2022
Anna was helpful, very friendly and had a lot of patience with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet an with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet and I drove from West Palm Beach to Miami. I didn't find the IS350 F Sport that I wanted due to low inventory, but the RC 300 in the showroom caught my eye. I test drove an RC350 and an RC 300 F Sport. I fell in love with both, but ultimately ended up with the RC 300 F Sport with the white exterior and red interior. I've owned the car for about a week and enjoy driving it. It is a head turner for sure especially since there aren't any RCs on the road. I wouldn't mind taking the drive to Lexus of North Miami for another Lexus in the future. Thanks again Anna, your professionalism and friendliness made my car buying experience much better than I expected. I almost forgot to mention the gentleman that works for progressive named Gabriel saved me a lot of money on car insurance. More
by orivera137
Employees Worked With
October 06, 2022
Maria was SUPER AWESOME to work with! She was very knowledgeable and very committed to ensure maximum ease and satisfaction with our ES 350 purchase. She was always responsive and followe She was very knowledgeable and very committed to ensure maximum ease and satisfaction with our ES 350 purchase. She was always responsive and followed up on all of our questions in a timely manner. Definitely will be requesting her for our next purchase. More
by NJones
Employees Worked With
Maria Morrone
October 05, 2022
Maria is easygoing, patient, knowledgeable, and thoughtful. This is the second vehicle leased from Lexus of North Miami with the help of Maria. Everything is transparent. She is always able to help thoughtful. This is the second vehicle leased from Lexus of North Miami with the help of Maria. Everything is transparent. She is always able to help you out to purchase a Lexus vehicle with the best retail price. I highly recommend choosing Maria if you go for a new vehicle at the Lexus of North Miami. More
by Yeting
Employees Worked With
Maria Morrone
September 15, 2022
I wanted to give a huge personal thank you to Maria Morrone for helping us out with the purchase of our new Lexus 2022 RX 350. She is very engaging, patient, upfront, honest and knowledgeable; she answ Morrone for helping us out with the purchase of our new Lexus 2022 RX 350. She is very engaging, patient, upfront, honest and knowledgeable; she answered any questions that I had and was very transparent with the process. I would highly recommend Maria Morrone at Lexus of Miami To anyone I know buying a Lexus. More
by Terry_w
September 14, 2022
Babak is by far the best service manager I have ever encountered. Very happy with his approach to details. encountered. Very happy with his approach to details. More
by Jeff
September 14, 2022
Very nice guy. We will work with you and make sure you get what you really want. We will work with you and make sure you get what you really want. More
by dimitrymimose92
Employees Worked With
