Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
2,689 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
July 05, 2024
Constantine is nothing but the best, very professional, super patience, and always look for a solution. super patience, and always look for a solution. More
by jimiguel83
Employees Worked With
July 05, 2024
I worked with Evan to purchase a new rx350h. The purchase process was smooth and he had excellent communication skills. I felt he was truly listening to me and he was patient as I did not feel p The purchase process was smooth and he had excellent communication skills. I felt he was truly listening to me and he was patient as I did not feel pressured during this entire process. Overall, Evan demonstrates a great personality and I would recommend him and the rest of the staff I worked with at this dealership. More
by peter
Employees Worked With
July 04, 2024
I called the dealership and Alex answered the phone. He answered all of my “hypothetical” questions. He confidentially told me that if I came in, he would make me happy. I was kind of skeptical but I ca He answered all of my “hypothetical” questions. He confidentially told me that if I came in, he would make me happy. I was kind of skeptical but I came in. He kept me informed of every step of the process, and he did exactly what he said he was going to do, I left that dealership a very happy person!!!! Alex, thank you again!!! More
by Vanessa
July 02, 2024
Excellent service, and attention completely recommend the Alex and the dealership, the transaction was painless and ver thorough explanation of Bothe the vehicle and the finance. Alex and the dealership, the transaction was painless and ver thorough explanation of Bothe the vehicle and the finance. More
by ignacioromero
July 02, 2024
Kons was the best! He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, go to anyone but him. He was rude, and condescending, and practically ruined my new car-buying experience. His apathetic demeanor should not be one that anyone has to endure, nor should excuses be made excuses for his behavior toward customers. Working with customers is a choice, and if you can't do that, then don't work for an industry that prides itself on providing customer satisfaction or one where you have to deal with customers daily. I have been a loyal Lexus owner for over 15 years and have owned three Lexus vehicles, purchasing each one at a different Lexus dealership. I have even gotten my family members to purchase a Lexus. I did this because they are reliable vehicles, but I have to admit, this has been the worst car-buying experience I’ve ever had. If it were not for Kons and Q who helped salvage whatever greatness was left of this experience, Lexus would have been out of a loyal customer and my hard-earned money. More
by Deelou83
July 01, 2024
The dealer was accommodating to my needs. While there was some challenging back and forth negotiations, we finally to a point that all parties were satisfied. While there was some challenging back and forth negotiations, we finally to a point that all parties were satisfied. More
by myongm
June 28, 2024
Diego Camboni was not only professional but incredibly helpful. He made me feel comfortable, super knowledgeable, and in the end he IS the reason I purchased my car. If you go to Lexus of North Miami ple helpful. He made me feel comfortable, super knowledgeable, and in the end he IS the reason I purchased my car. If you go to Lexus of North Miami please ask for Diego, you will NOT be disappointed. More
by CharlieOjeda
June 27, 2024
Alex Mejia North Miami he has the BEST CUSTOMER SERVICE. Mateo Silva and And Alex great customer service. Mateo Silva and And Alex great customer service. More
by loreberganza
Employees Worked With
June 25, 2024
Alex made the process quick and easy and even delivered the car right to my house. Very happy! the car right to my house. Very happy! More
by PaulV
Employees Worked With
June 20, 2024
Best dealership experience ever! Amazing facility and selection! Kon, Frank, Gus and Joel helped us out with everything we needed! Would 100% recommend to anyone wanting to come in f Amazing facility and selection! Kon, Frank, Gus and Joel helped us out with everything we needed! Would 100% recommend to anyone wanting to come in for a new or pre owned car! Great deals and great service! More
by Eli D
Employees Worked With
Other Employees :
Joel
