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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
530 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 530 reviews

July 15, 2026

The service was great. The service provider was knowledgeable and helpful. I only waited an hour. More

by Epceva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you sharing your thoughts. It’s great to know your Volvo XC60 received knowledgeable and helpful attention. Thank you for noting the quick one hour turnaround and we look forward to assisting you again.

July 14, 2026

Joey was amazing in every way. Very pleased. The fact that they offered me a loaner car twice and both times when I showed up they did not have one makes me want to find another More

by tlrabinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for this feedback, it sounds like we dropped the ball. I'm so sorry we let you down. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Paris 410-363-3333 etx. 25101 General Manager

July 14, 2026

I really like working with Koons Volvo. The service department has great communication and very knowledgeable. More

by krisboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Koons Volvo Cars White Marsh responded

Thanks so much for the five-star review. We’re glad to hear our service department communicated clearly and provided knowledgeable care for your Volvo XC60. We appreciate your feedback and look forward to assisting you again.

July 13, 2026

They were able to take care of the matter that brought me in and a recall at the same time. The explanation provided for the issue was appreciated and helpful. The waiting area was cozy and convenient for st More

by hillelglazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Byrd
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Jul 13, 2026 -

Koons Volvo Cars White Marsh responded

It was a pleasure to address your Volvo’s service and recall in a single visit while giving you a clear explanation. We’re happy the waiting area kept you comfortable and productive. Your feedback is appreciated and we look forward to your next visit.

July 13, 2026

Excellent service, clear explanations, and was able to resolve my issues in a timely fashion. More

by barryewrightiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear our service team provided clear explanations and resolved your Volvo C40 Recharge Pure Electric’s issues promptly. Thank you for the five-star rating. We look forward to supporting you with any future service needs.

July 10, 2026

I noticed after receiving my vehicle that the seat was not in the same position the AC was on hi and the carpet wasn't vaccumed. More

by LENNROLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 10, 2026

Thanks for all your help. Appreciate the communication and keeping me up to date on progress. More

by Christina61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Joey could keep you updated on your Volvo XC40 service. Thank you for trusting us with your vehicle. We look forward to assisting you again.

July 10, 2026

The dealership is fine. I didn't know that when I scheduled an appointment, I would have to ask for my service advisor by name. I've always dealt with the same person and on More

by rushimear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Koons Volvo Cars White Marsh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 10, 2026

Amazing service tech Larry and Koons Volvo always dos the right thing. Would highly recommend More

by jason.lieberman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience and for recommending us. We’re glad Larry took great care of your Volvo S60 and that everything went smoothly. We look forward to helping you again.

July 10, 2026

Larry and the team provided excellent service. There were no issues at all and all. More

by lyra525
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for letting us know that Larry and the team delivered excellent service. We’re glad your Volvo XC40 maintenance went smoothly without any issues. We look forward to welcoming you back for your next visit.

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