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Koons Volvo Cars White Marsh
White Marsh, MD
347 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 347 reviews
April 16, 2026
Took car in for service and it didn’t take long before I was told that my car was ready was told that my car was ready More
by Nikechick
Verified CustomerEmployees Worked With
April 16, 2026
My plug in hybrid Volvo’s cell battery died. My care was in the shop 8 weeks waiting for a replacement. I think I should have been called weekly to be kept abreast of the status.It was not my jo My care was in the shop 8 weeks waiting for a replacement. I think I should have been called weekly to be kept abreast of the status.It was not my job to keep calling Volvo. I should have been briefed about the impact the new battery would have. I was not. I had to go to AI to get the information. During this time new software was downloaded and I was not educated about it. It really is not a good program and I don’t know if I’ll ever buy another Volvo because of it. Larry cares a lot but he is very busy. He is a good professional. More
by INASINGER
April 15, 2026
Accommodating but lacked the finer detail and attention. Overall ok but not great for a luxury dealer. Overall ok but not great for a luxury dealer. More
by tom.sheck
April 14, 2026
Joey was very helpful and professional and made the process very easy and I appreciate that process very easy and I appreciate that More
by earl.t.brownell
Employees Worked With
April 14, 2026
They got my car in right away I was waiting for it and it was finished before the estimated time Also Larry helped me with the website was finished before the estimated time Also Larry helped me with the website More
by cfertonard
Employees Worked With
April 14, 2026
Larry is always knowledgeable, honest and friendly. Larry thoroughly explained the work needed and also explained the work that can be completed at a later date. Larry thoroughly explained the work needed and also explained the work that can be completed at a later date. More
by ron.little
Employees Worked With
April 14, 2026
My control center is still not working . He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down More
by lisapaavola
Employees Worked With
April 14, 2026
Joey was polite and professional. My car was completed in a timely manner and I didn't feel pressured into paying for add ons. My car was completed in a timely manner and I didn't feel pressured into paying for add ons. More
by mar2teach
Employees Worked With
April 13, 2026
Larry is always great and takes care of all my needs. He does a great job of explaining car service. He does a great job of explaining car service. More
by ndorsey60
Employees Worked With
April 13, 2026
I have always received excellent service from all the service advisors at this location. The price is also... premium, but I'm never uncomfortable with the work itself. service advisors at this location. The price is also... premium, but I'm never uncomfortable with the work itself. More
by varcityplayer50
