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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
747 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 747 reviews

November 08, 2026

As always, excellent customer service from the service department. Mr. Bond was great about answering my questions and making sure I was taken care of during my visit. More

by melxjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that our service department consistently takes good care of you is rewarding. We’re glad Larry answered your questions and provided attentive support during your Volvo XC90 service visit.

November 06, 2026

I was in and out. Very easy. I don have 15 words to write at this time More

by warrend_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Koons Volvo Cars White Marsh responded

We’re happy your service visit for your Volvo XC60 Recharge Plug-In Hybrid was quick and hassle free. Thank you for the five-star rating!

November 05, 2026

Mr. Gary was very helpful, I felt like he treated me like family! The new car buying experience can be stressful but Mr. Gary put me at ease. More

by J. Spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2026 -

Koons Volvo Cars White Marsh responded

We’re delighted Gary helped put you at ease during the purchase of your new Volvo XC60. Hearing that his care made you feel like family means a lot to our team.

November 03, 2026

Friendly staff, knowledgeable technicians, and fast turn around time on repairs. This place takes care of you and your car. Thanks again! More

by gdecarlo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Volvo Cars White Marsh responded

We're glad you felt well cared for during your Volvo S60 repairs and appreciated our team's expertise. Thank you for the five star rating!

November 02, 2026

AJ McMillen has always professional and courteous service. Very satisfied with my service. Would definitely recommend them. More

by MCCRAYR78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Koons Volvo Cars White Marsh responded

Knowing you're pleased with the service on your Volvo XC90 is rewarding for our team. Thank you for recommending us and recognizing Aj's respectful approach!

November 02, 2026

Very satisfying dealership experience from sales to service. The sales staff was excellent and courteous. Thanks to Casandra Burucathe of the service department who made sure to explain all the service More

by maestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casandra Buruca
Nov 02, 2026 -

Koons Volvo Cars White Marsh responded

Your confidence in our sales, service, and parts teams is a meaningful compliment. We’re pleased our service team clearly explained the work needed on your Volvo V60 Cross Country and that George’s expertise and welcoming approach added to your experience.

November 02, 2026

Larry Bond was very courteous and knowledgeable. He was able to answer all my questions and the service was performed timely, within the quoted time frame. More

by mattheww63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Koons Volvo Cars White Marsh responded

We're glad Larry answered all your questions and that the service on your Volvo XC90 was completed within the quoted timeframe. Thank you for recognizing his expertise and considerate approach.

November 01, 2026

The guys made it so easy to buy a car ! Very knowledgeable! Thanks for putting up with my crazy husband! More

by ddnemec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

Koons Volvo Cars White Marsh responded

We're delighted that purchasing your new Volvo XC40 felt so straightforward and that Gary and Kevin impressed you with their expertise!

November 01, 2026

Wonderful dealership experience. Huge Volvo fan and glad they are so responsive to the needs of customers. More

by patrickaroche
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

Koons Volvo Cars White Marsh responded

We’re pleased the service on your Volvo EX90 was such a positive experience and that our team was attentive to your needs. Thank you for the five-star rating!

October 30, 2026

Fantastic experience all around. Strongly recommend to anyone considering purchasing or leasing a new vehicle. More

by Andrew.c.rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Koons Volvo Cars White Marsh responded

Your recommendation means a lot to our team. We're delighted you had such a positive experience with your new Volvo XC90 plug in hybrid.

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