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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
530 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 530 reviews

July 20, 2026

The addition of video recordings provided by the servicing technician and explaining the servicing needed is a welcome step. More

by kaushal.asrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear the technician’s video recordings for your Volvo S80 helped clarify the service requirements. We appreciate the five-star rating and look forward to your next visit.

July 20, 2026

Larry is professional, answered all our questions, and went above and beyond to ensure we were satisfied. He kept us informed of what would happen during our visit, and estimated the time needed for servi More

by rmarcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Koons Volvo Cars White Marsh responded

It means a lot that Larry’s clear explanations and precise timing made your Volvo S90 Recharge Plug-In Hybrid service a smooth experience. Thank you for sharing how he kept you informed every step of the way and honored the estimated duration. We look forward to supporting your Volvo’s performance needs in the future.

July 20, 2026

I left the dealership with grease on my white leather driver seat. That is unacceptable More

by cinderella41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Malizia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2026

Professional and kind timing was great Knowledgeable on time Joey was great. High five to him More

by gina.shoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Koons Volvo Cars White Marsh responded

It’s fantastic to hear our team provided knowledgeable, kind, and timely service for your Volvo S90. Joey will appreciate your high five and we’ll be sure to share your praise. We look forward to welcoming you back soon.

July 20, 2026

Excellent experince as always! Larry and Wayne - my mechanic - were great! As always, I will be back! More

by Aaleah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Welsh
Jul 20, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear Larry and our service team provided an excellent experience for your Volvo XC90. Thank you for entrusting us with your service needs. We’re ready to assist with your next visit.

July 18, 2026

These guys got me in quicker than I could have imagined, fixed the problem, and sent me on my way. I couldn't have asked for more from my first experience with them. More

by cph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Koons Volvo Cars White Marsh responded

We’re thrilled to hear we could schedule you promptly, fix your Volvo XC60 issue, and have you back on the road. Thank you for choosing us for your first service appointment. Larry looks forward to assisting you again.

July 17, 2026

Should have turned off the Volvo on call service light. Now I have to make a trip back More

by kpicare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 16, 2026

Larry was very helpful, informative and respectful. He was patient enough to understand the problem and provided a systematic approach to resolve the car concern in a cost effective manner. More

by irocair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Koons Volvo Cars White Marsh responded

It's great to hear that Larry provided a systematic and cost-effective solution for your Volvo XC90 concerns. Thank you for trusting our service team with your vehicle. We’re here to help whenever you need us.

July 15, 2026

Joey was stellar. He answered all of our questions and had a great personality. Way to go Joey. Give that man a raise. More

by KEV612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Koons Volvo Cars White Marsh responded

It’s fantastic to hear Joey made your Volvo XC60 service experience so personable and thorough. Thank you for the five-star rating. We’ll be sure to share your kind words with him.

July 15, 2026

Service was responsive and complete. Car runs and rides beautifully. I highly recommend the dealership. More

by richard.rosenbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you taking the time to share your experience. It’s great to know our team delivered prompt, thorough service on your Volvo V90 Cross Country and that it’s running smoothly. Your recommendation means a lot to us.

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