Koons Volvo Cars White Marsh

Quick turnaround, constant communication and explained exactly what I needed and why. Very happy with my service! exactly what I needed and why. Very happy with my service! More

You are the greatest, everyone is always cheerful and pleasant. Efficiency runs rampant in the dealership.i have referred a few clients to you pleasant. Efficiency runs rampant in the dealership.i have referred a few clients to you More

People are helpful and it is a pleasant place to wait for completion of service on the car. It is clean, quiet and there is the added perk of snacks. completion of service on the car. It is clean, quiet and there is the added perk of snacks. More

Kept me informed throughout the process as he navigated the warranty issues. Dealership is clean and comfortable waiting for the repairs the warranty issues. Dealership is clean and comfortable waiting for the repairs More

I have been very happy in working with Larry in the service dept. He has done a great job in all of my visits to act as the liason between the customer and the mechanics in the shop to ensure that the service dept. He has done a great job in all of my visits to act as the liason between the customer and the mechanics in the shop to ensure that the repairs are completed satisfactorily. I will come back for service knowing that he is there to help. More

Needed a quick change on a tire and they were able to accomodate and get me back on the road. accomodate and get me back on the road. More

Great buying experience. However technology issues slowed the paperwork process which was the only downside However technology issues slowed the paperwork process which was the only downside More

Thank you to Travis, one of the brand specialists at Koons Volvo White Marsh who made the process of leasing my new EX90 a seamless process and providing VIP service throughout! At the point I contacted Koons Volvo White Marsh who made the process of leasing my new EX90 a seamless process and providing VIP service throughout! At the point I contacted Koons, I had already been in touch with a half dozen or more Volvo dealerships from around the area. I appreciated from the beginning that my interest in making a quick deal was taken seriously and that I wasn’t given the typical back and forth dealership hustle of being told “you’re getting an amazing deal”. At the time of purchase, I had two young kids at home, including a 1 month old, and without me asking Travis delivered the car to our home more than an hour away and picked up our trade-in on the spot. This was our second time buying from this dealership and would highly recommend checking them out. More

Came in to have our old (2008) Volvo Wagon checked out - Larry was nice enough to make room in the schedule - and ended up leaving with a new EX30. I had a Tesla on order and cancelled it! Travis helped me Larry was nice enough to make room in the schedule - and ended up leaving with a new EX30. I had a Tesla on order and cancelled it! Travis helped me get into the EX30, Patrick and Chris sorted out the financing, and Andry helped us on delivery day. The car is for our son so hopefully a new generation of multiple Volvos owner! He needs/wants an EV, and Volvo's EVs drive like cars not golf carts! And I am happy with a Volvo for safety, and service. More

I have had several contacts with Larry Bond. He has always been professional, knowledgeable, and helpful. I get all service done at the dealership so it's important to me to have a representat He has always been professional, knowledgeable, and helpful. I get all service done at the dealership so it's important to me to have a representative I can trust. I trust Larry. While getting my car serviced, I spoke to Michael regarding future purchase options and current special offers. More