Alan Mcmillen

We always receive friendly, thorough, and efficient service. We usually get the concierge pickup service as well which is always seamless. service. We usually get the concierge pickup service as well which is always seamless. More

by JLYNN88090 Verified Customer Verified Customer

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My control center is still not working . He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down More

by lisapaavola Verified Customer Verified Customer

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Really good experience with the customer service! ! They went above and beyond and exceeded expectations!! ! They went above and beyond and exceeded expectations!! More

by kzd90 Verified Customer Verified Customer

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Larry is one of the most competent service advisors. I’ve dealt with over the years. I drove a new Lexus every two years and had a wonderful working relationship with my Lexis advisor. However, since sw I’ve dealt with over the years. I drove a new Lexus every two years and had a wonderful working relationship with my Lexis advisor. However, since switching to VOLVO, Larry has been outstanding. He explained everything carefully, make sure everything is addressed, or checks for any recalls and ensures that the car is ready to be driven. Koons Whitemarsh is lucky to have a man of this caliber. More

by Howard Alderman Verified Customer Verified Customer

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Very helpful and efficient. Great customer service. Overall the dealership is a great place for service. Great customer service. Overall the dealership is a great place for service. More

by ndorsey60 Verified Customer Verified Customer

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Friendly service advisors and quick turnaround times. It is very easy to schedule appointments and I love the communication. It is very easy to schedule appointments and I love the communication. More

by DA Verified Customer Verified Customer

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Kind, considerate, attentive, concerned. A pleasure to work with. Fantastic Volvo technician who is an asset to Koons and to Volvo! A pleasure to work with. Fantastic Volvo technician who is an asset to Koons and to Volvo! More

by Lee Verified Customer Verified Customer

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Great attitude, communicative, and pleasant. Dinah was super pleasant as well! Will continue to have my car serviced with Koons. Dinah was super pleasant as well! Will continue to have my car serviced with Koons. More

by Kaycee Verified Customer Verified Customer

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Excellent service department. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ More

by no Verified Customer Verified Customer

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