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Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Joey Malizia

July 20, 2026

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Employee Rating

The addition of video recordings provided by the servicing technician and explaining the servicing needed is a welcome step. More

by kaushal.asrani
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Dan Moore

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Jul 20, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear the technician’s video recordings for your Volvo S80 helped clarify the service requirements. We appreciate the five-star rating and look forward to your next visit.

July 20, 2026

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I left the dealership with grease on my white leather driver seat. That is unacceptable More

by cinderella41
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Moore

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July 20, 2026

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Professional and kind timing was great Knowledgeable on time Joey was great. High five to him More

by gina.shoes
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Recommend Dealer
Yes
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Jul 20, 2026

Koons Volvo Cars White Marsh responded

It’s fantastic to hear our team provided knowledgeable, kind, and timely service for your Volvo S90. Joey will appreciate your high five and we’ll be sure to share your praise. We look forward to welcoming you back soon.

July 15, 2026

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Joey was stellar. He answered all of our questions and had a great personality. Way to go Joey. Give that man a raise. More

by KEV612
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Service Communication
Recommend Dealer
Yes
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Jul 15, 2026

Koons Volvo Cars White Marsh responded

It’s fantastic to hear Joey made your Volvo XC60 service experience so personable and thorough. Thank you for the five-star rating. We’ll be sure to share your kind words with him.

July 15, 2026

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Service was responsive and complete. Car runs and rides beautifully. I highly recommend the dealership. More

by richard.rosenbloom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

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Jul 15, 2026

Koons Volvo Cars White Marsh responded

We appreciate you taking the time to share your experience. It’s great to know our team delivered prompt, thorough service on your Volvo V90 Cross Country and that it’s running smoothly. Your recommendation means a lot to us.

July 14, 2026

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Employee Rating

Joey was amazing in every way. Very pleased. The fact that they offered me a loaner car twice and both times when I showed up they did not have one makes me want to find another More

by tlrabinowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 15, 2026

Koons Volvo Cars White Marsh responded

Thank you for this feedback, it sounds like we dropped the ball. I'm so sorry we let you down. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jon Paris 410-363-3333 etx. 25101 General Manager

July 10, 2026

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Employee Rating

I noticed after receiving my vehicle that the seat was not in the same position the AC was on hi and the carpet wasn't vaccumed. More

by LENNROLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, Sharon Biscotti

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Jul 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 10, 2026

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Thanks for all your help. Appreciate the communication and keeping me up to date on progress. More

by Christina61
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Recommend Dealer
Yes
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Jul 10, 2026

Koons Volvo Cars White Marsh responded

We’re glad Joey could keep you updated on your Volvo XC40 service. Thank you for trusting us with your vehicle. We look forward to assisting you again.

July 07, 2026

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Service was performed in a timely manner with no issues. The staff was very friendly and accommodating. More

by garyrogers824
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear your Volvo XC40 service was handled promptly and without any issues. Joey is glad our team could be friendly and accommodating. Enjoy driving your XC40!

July 07, 2026

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I have never had a better experience at a dealership. Larry and the Koons team checked my tires and made sure everything was ok, so I could get back to my son’s baseball tournament. Most efficient servic More

by Christina.margaret.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

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Jul 07, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful that Larry and our service team made your visit so efficient, helping you get back to your son’s baseball tournament on time. We’re pleased the tire check and thorough inspection gave you confidence on the road. Thank you for trusting us with your Volvo; we look forward to assisting you again.

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