Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
222 Reviews
4.9

222 Reviews

Write a Review

222 Reviews of Larry Bond

October 17, 2026

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Employee Rating

Quick turnaround, constant communication and explained exactly what I needed and why. Very happy with my service! More

by Dfitzs1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Koons Volvo Cars White Marsh responded

Knowing the quick turnaround and clear communication met your expectations is rewarding. Our service team is pleased we could explain exactly what was needed to keep you fully informed.

October 17, 2026

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You are the greatest, everyone is always cheerful and pleasant. Efficiency runs rampant in the dealership.i have referred a few clients to you More

by dale44
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2026

Koons Volvo Cars White Marsh responded

Hearing that our service department felt both welcoming and efficient means a lot to our team. We appreciate you referring clients to us and are always here to keep your Volvo EX90 running smoothly.

October 16, 2026

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Kept me informed throughout the process as he navigated the warranty issues. Dealership is clean and comfortable waiting for the repairs More

by reach1teach1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Koons Volvo Cars White Marsh responded

Your feedback about staying informed during the warranty service on your Volvo S90 highlights our commitment to clear communication. We’re pleased you found our facility clean and comfortable during the repairs. Hearing that your experience earned a five-star rating means a great deal to our service team.

October 15, 2026

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Employee Rating

I have been very happy in working with Larry in the service dept. He has done a great job in all of my visits to act as the liason between the customer and the mechanics in the shop to ensure that the More

by Toma0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Koons Volvo Cars White Marsh responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 15, 2026

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Employee Rating

Needed a quick change on a tire and they were able to accomodate and get me back on the road. More

by mmcconnell2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joey Malizia

Oct 15, 2026

Koons Volvo Cars White Marsh responded

Our service team was glad to accommodate your quick tire change on your Volvo XC60. Knowing that you were able to get back on the road promptly means a great deal to us.

October 13, 2026

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Came in to have our old (2008) Volvo Wagon checked out - Larry was nice enough to make room in the schedule - and ended up leaving with a new EX30. I had a Tesla on order and cancelled it! Travis helped me More

by erin_hire
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Travis Moore, Andry Perez

Oct 13, 2026

Koons Volvo Cars White Marsh responded

Your son’s new EX30 marks the start of the next generation of Volvo owners. Our team is pleased Larry could fit you into the schedule, Travis could guide you through choosing the EX30, and Andry could make delivery seamless. Hearing that Volvo’s EVs feel like cars instead of golf carts and that safety and service matter so much to you is truly rewarding.

October 13, 2026

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Employee Rating

I have had several contacts with Larry Bond. He has always been professional, knowledgeable, and helpful. I get all service done at the dealership so it's important to me to have a representat More

by dinahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Koons Volvo Cars White Marsh responded

Knowing that Larry’s expertise and helpful approach have earned your trust means a great deal to our service department. We’re glad the service on your Volvo XC60 continues to meet your needs. It’s great to hear our sales team could provide information on your purchase options and current specials.

October 12, 2026

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Employee Rating

Joey was stellar. He kept me in the loop of everything that needed to be done. More

by KEV612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Oct 12, 2026

Koons Volvo Cars White Marsh responded

Your note about Joey keeping you informed during the service on your Volvo XC60 highlights how our service department values clear communication. Hearing that he kept you in the loop at every step means a lot to us.

October 12, 2026

Dealership Rating
Employee Rating

I was there from 1:00 till 4:30. When I asked how much longer will it be. I was told they’re finished and it’s getting washed. 45 minutes I asked again and told the same thing. After More

by sheilabr777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Koons Volvo Cars White Marsh responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 09, 2026

Dealership Rating
Employee Rating

Larry is direct and clear to explain the problem Hhhhhhjjhnuuuun hhh h h h I More

by sobotkam
Recommend Dealer
Yes
Oct 10, 2026

Koons Volvo Cars White Marsh responded

We’re glad Larry could clearly explain the problem with your Volvo XC90. Hearing that his straightforward approach helped you understand means a lot to our service team.

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