Sharon Biscotti
Sharon Biscotti at Koons Volvo Cars White Marsh

Sharon Biscotti

Customer Relations Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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3 Reviews
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3 Reviews

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3 Reviews of Sharon Biscotti

April 15, 2026

Dealership Rating
Employee Rating

Accommodating but lacked the finer detail and attention. Overall ok but not great for a luxury dealer. More

by tom.sheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

Apr 16, 2026

Koons Volvo Cars White Marsh responded

Providing a positive experience is our top priority, Tom, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 14, 2026

Dealership Rating
Employee Rating

My control center is still not working . He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down More

by lisapaavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Koons Volvo Cars White Marsh responded

lisapaavola, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 07, 2026

Dealership Rating
Employee Rating

Pleasant experience from start to finish. Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The More

by Rhonda Naughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Koons Volvo Cars White Marsh responded

We’re delighted to hear Michael provided attentive guidance throughout your purchase. It’s also wonderful that Sharon’s customer care, our parts and accessories team, and follow up service met your expectations. Thank you for choosing Volvo and recommending us to your family.

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