Sharon Biscotti

I noticed after receiving my vehicle that the seat was not in the same position the AC was on hi and the carpet wasn't vaccumed. not in the same position the AC was on hi and the carpet wasn't vaccumed. More

by LENNROLLER Verified Customer Verified Customer

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I waited 5 hours for my oil change! I. Had an appointment for 11:00 am, chose to wait and wait and wait! No one came to update me until after almost 4 hours when Sharon walked by and s I. Had an appointment for 11:00 am, chose to wait and wait and wait! No one came to update me until after almost 4 hours when Sharon walked by and saw that I was still sitting there she got the ball rolling. Had someone told me earlier that the car in front of mine was taking more time would have rescheduled my appointment for another day or asked to be driven by home. When I did get my car back there were black oil prints on my cream leather. I cleaned it off myself. Just annoying. More

by dk.robin Verified Customer Verified Customer

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I had a great experience, buying a new car at Koons Volvo in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and comp in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and completely pressure free. More

by Jjarrett Verified Customer Verified Customer

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Alan has consistently provided first class service ! He is great to work with and his team as well. Thank you Alan & Larry, Larry O He is great to work with and his team as well. Thank you Alan & Larry, Larry O More

by larry518 Verified Customer Verified Customer

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Came in for a software update and was in and out in the time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be time estimated. I really appreciate the overview by the technician working on my vehicle and have high confidence that everything is as it should be when I leave. More

by wpinder Verified Customer Verified Customer

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Quality services and the location is easy for me to get to and the waiting area is excellent. to and the waiting area is excellent. More

by blake830 Verified Customer Verified Customer

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The service was timely and professional. Appreciated the service provided. The follow up was exceptional. Thank you. Appreciated the service provided. The follow up was exceptional. Thank you. More

by lorrie.geiss Verified Customer Verified Customer

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I have always been impressed with Koons Volvo Care for Customers. I also appreciated Sharon calling the next day to make sure everything was well and good. Customers. I also appreciated Sharon calling the next day to make sure everything was well and good. More

by Karin Verified Customer Verified Customer

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Gary is very helpful and patience! Thank you for helping us to choose our perfect family car! Thank you for helping us to choose our perfect family car! More

by jeckaayuson Verified Customer Verified Customer

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Everything went better then expected and everyone working there greeted us and gave us excellent service there greeted us and gave us excellent service More

by henryrugel Verified Customer Verified Customer

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