Kevin Kappauf

Great service very accommodating pleasant vibes good conversation very knowledgeable and helpful and help walk me through the whole process. conversation very knowledgeable and helpful and help walk me through the whole process. More

by lamarquille Verified Customer Verified Customer

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The experience was exceptional. Michael and Kevin made the entire process pleasurable, explaining everything about the car, the required documentation and serviceability of the v Michael and Kevin made the entire process pleasurable, explaining everything about the car, the required documentation and serviceability of the vehicle all the way through to the operation of the service department. During the waiting periods various people on the staff were always making sure we were comfortable and if we required anything while we were waiting. For over a year, my wife and I have been watching the KOONS VOLVO website, waiting for that special Blue V60. Two weeks ago, it was on the lot. We stopped by, spoke to Michael and now we're answering this survey in the positive. We love our Certified 20024 V60 B5 Cross Country Plus. Both my Daughter, who owns a V60 B5 and we live less than 10 minutes away from KOONS Volvo, finding service for our cars is not a problem. When we recently noticed that a cover on the ISOFX child's seat attachment point was missing, I stopped by the Parts department and asked if they had the part available. George Burke pleasantly said "got one" and I was on the road again. I'd also like to commend the friendly receptionist who gave me my new tags and escorted me to the Parts department. The excellence of the Car and Dealership complement each other. More

by maestro Verified Customer Verified Customer

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Kevin, Kayla, and the team were great to work with! We needed a certain type of seat to help manage a health issue, and they helped us find just the right solution. Highly recommended! We needed a certain type of seat to help manage a health issue, and they helped us find just the right solution. Highly recommended! More

by stei7141 Verified Customer Verified Customer

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Kevin and Kaila are an extraordinary team! Professional, quick, accommodating service! I highly recommend them! Professional, quick, accommodating service! I highly recommend them! More

by Margie711 Verified Customer Verified Customer

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Everyone at the dealership was great. Kevin Kappauf with the Finance Team was knowledgeable, personable and a pleasure to be work with. He walked us through our options and provide insigh Kevin Kappauf with the Finance Team was knowledgeable, personable and a pleasure to be work with. He walked us through our options and provide insight so we could make an informed decision. More

by gilbert.e.davis1 Verified Customer Verified Customer

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Travis was professional and did a fantastic job getting us exactly what we wanted. He’s a great salesman, very personable and not overbearing. us exactly what we wanted. He’s a great salesman, very personable and not overbearing. More

by krjacobson1 Verified Customer Verified Customer

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I had the opportunity to work with a great TEAM LED BY Kevin. Fair and honest businessman. This was my second purchase and will continue to work with Koons in the future. Kevin. Fair and honest businessman. This was my second purchase and will continue to work with Koons in the future. More

by frankrpalmer Verified Customer Verified Customer

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I always get friendly and helpful service. Great location, nice showroom. Both service and sale are great to work with! Great location, nice showroom. Both service and sale are great to work with! More

by Yi S Verified Customer Verified Customer

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I have always been impressed with Koons Volvo Care for Customers. I also appreciated Sharon calling the next day to make sure everything was well and good. Customers. I also appreciated Sharon calling the next day to make sure everything was well and good. More

by Karin Verified Customer Verified Customer

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Overall, very easy to do business with, likely the easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative and straightforward which I appreciate. More

by lance.renner Verified Customer Verified Customer

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