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Koons Ford of Annapolis

Annapolis, MD

4.5
1,148 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,148 reviews

May 12, 2023

Errol and his team are excellent. They always take great care of my vehicles. Thank you More

by E.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Baker
May 12, 2023

It is always a pleasure doing business with Koons Ford Annapolis. Their team is friendly and professional and always willing to assist you however they can. I would never take my business anywhere else. More

by seanlubbe
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

I have enjoyed working with Bobby Baker over the years! He was always very helpful. More

by ATRICHILO2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bobby Baker
May 11, 2023

AS I HAVE SAID SOOOOO MANY TIMES KOONS HAS THE PEOPLE AND THEY ARE THE ONES THAT MAKE YOU WANT TO COME BACK ! AND THEY SURELY DO THAT! More

by BRUSH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Burger, Tedd Bodnar, Van Manley, Bruce Pringle
May 11, 2023

Mr. Kegley was terrific and kept me informed at all stages of the process and despite that it was extended he explained to me the reasons why for my Mach E. More

by LYNN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley
May 11, 2023

Koons dealership has very friendly people working in the sales area as well as service area. More

by pthomp30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Mike Treas is always dependable. Never a problem over many years. Will definitely continue to buy my cars from Koons. More

by BOBHOYT5034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Chuck Greenlee was excellent to work with. He made the entire process easy and he was a pleasure to work with. More

by ctomahoney1289
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Absolutely horrible. Service department are crooks and scammers - especially Mike Treas. They literally make up issues to jack up the price. DO NOT GET YOUR FORD serviced More

by FINNPATENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
May 09, 2023

I have been coming to Koons for years both with purchasing my car and since then with the wonderful service department. More

by SAVAGEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
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