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Earl Mosby
340 Reviews
340 Reviews
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340 Reviews of Earl Mosby
October 24, 2026
Everyone at Koon's Lincoln of Annapolis is very friendly and helpful. From my sales representative to my service coordinator I am very confident that I will always receive the best service possible. and helpful. From my sales representative to my service coordinator I am very confident that I will always receive the best service possible. More
by dieseldawg92
Verified CustomerOther Employees Tagged: Andres Zavala , Todd Schulze
October 22, 2026
Had my vehicle for ten days without calling me with an update. I left a number of voicemails and not one was returned. When I finally picked up my vehicle the service department manager was no where to be update. I left a number of voicemails and not one was returned. When I finally picked up my vehicle the service department manager was no where to be found. More
by lori.pelletier
October 20, 2026
Same day appointment was quick and easy, Staff ensured that my time and money were respected. that my time and money were respected. More
by jmassey2
Other Employees Tagged: Mike Treas
October 16, 2026
Earl Mosby always provides excellent customer service. In addition, his staff member Jordan Mosby is also great at customer service. In addition, his staff member Jordan Mosby is also great at customer service. More
by dkpatrick1
Other Employees Tagged: Jordan Mosby is excellent. Kept me informed and listened to my mention that I had to pick up grandchild from daycare by a certain time. I was so appreciative and glad I have the opportunity to complete this survey.
October 16, 2026
The dealership is friendly and supportive especially the salesperson Charliya Hearns. She is great and informative! salesperson Charliya Hearns. She is great and informative! More
by JAY123CD
Other Employees Tagged: Charlita Hearn
September 24, 2026
Their service department was very efficient. Communication with customers could be improved. Still waiting for a part since Sept. 8th. Communication with customers could be improved. Still waiting for a part since Sept. 8th. More
by stephsmith6958@gmail.com
Other Employees Tagged: Mike Treas
September 23, 2026
I've been loyal customer of Koons Ford of Annapolis for over 30 years. They always do the job right and have proven themselves to be reliable experts. over 30 years. They always do the job right and have proven themselves to be reliable experts. More
by TIMFIN52
Other Employees Tagged: Mike Treas
September 11, 2026
Service was not completed and now my service rep will not return my call. I have left 4 messages that have not been returned. return my call. I have left 4 messages that have not been returned. More
by JDCHAYER
Other Employees Tagged: Mike Treas
September 10, 2026
Easy drop off the night before service. Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service rep More
by BBOOTH1951
September 10, 2026
We purchased our 2013 Ford Flex from Koons Ford in 2014. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. More
by RONEYCC
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