333 Reviews
Write a Review333 Reviews of Earl Mosby
September 11, 2026
Service was not completed and now my service rep will not return my call. I have left 4 messages that have not been returned. return my call. I have left 4 messages that have not been returned. More
Other Employees Tagged: Mike Treas
September 10, 2026
Easy drop off the night before service. Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service rep More
September 10, 2026
We purchased our 2013 Ford Flex from Koons Ford in 2014. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. More
September 02, 2026
Overall very good service , I would recommend this dealership to my friends and relatives for service. dealership to my friends and relatives for service. More
Other Employees Tagged: Mike Treas
September 01, 2026
I’d like to thank Koons Ford and Nathan Gray for help and support in the purchase of my F150. support in the purchase of my F150. More
Other Employees Tagged: Nathan Gray
August 30, 2026
Great customer service and support for my truck. Highly recommend them if you ever need service Highly recommend them if you ever need service More
Other Employees Tagged: Mike Treas
August 28, 2026
All the guys in sales and service take care of all of my wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks guys, look forward to seeing you next visit. More
Other Employees Tagged: Chuck Greenlee, Mike Treas
August 15, 2026
Excellent service as always. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. More
Other Employees Tagged: Mike Treas
August 13, 2026
Efficient service - I dropped off in the late afternoon for an early am appointment the next day, and they were done by that evening for an early am appointment the next day, and they were done by that evening More
Other Employees Tagged: Mike Treas
August 11, 2026
To take 2. 5 hours to complete an oil change is ridiculous. The whole point of a "Quick Lane" is to move customers through quickly. I was in line before opening, 5 hours to complete an oil change is ridiculous. The whole point of a "Quick Lane" is to move customers through quickly. I was in line before opening, I was the 7th vehicle. Either the staffing was wrong or there is incompetence at play here. Either way, I will be taking my vehicle elsewhere. You should take a look at how Hagerstown Ford does it. They get you in and out quickly. They respect my time. More

