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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,983 Reviews

4,983 Reviews of Klaben Ford Lincoln - Service Center

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October 14, 2024

Very knowledgeable and friendly staff. I was given multiple options for the extent of the service I wanted, then was asked which option I wanted without pressure to select the more expensi More

by celadonjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

called and they got me in same day and fixed my tire. thank you! Quick Lane Kent always great to work with. Alisea is great and she keeps us coming back to service our 3 cars. More

by michelle.bialek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Mobile service is the best! They came right to our front door. Did the works in our driveway. More

by LJSULLIVAN1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
October 14, 2024

The attention and service provided by Mona Crooks is exceptional! I highly recommend Klaben of Kent for any and all servicing needs!! More

by Sdalton4564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The team is amazing! Joe French has been serving all my vehicles for years and I will not go to anyone else. Thank you Klaben and Joe for all your friendly, efficient s More

by dmbrown16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Always a pleasant experience to deal with Klaben service. Work was completed on time and as promised. Everyone is friendly and professional. More

by JBARTLETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Mona Crooks is an awesome customer care person. I receive excellent service any and every time I need it at Klaben Ford Lincoln of Kent. I highly recommend for all your service needs!!! Thank yo More

by Sdalton4564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Mona is always personable and efficient. Great communication. She always is very thorough in making sure my service visits cover everything my truck needs. More

by jwebb9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

We are totally happy with Klaben Ford in Kent. They always handle our service needs promptly and completely. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Gary is amazing! Very thorough with his work. Truly finds ways to assist those and walkthrough the process of purchasing of a car! He makes sure his customers are ful More

by ckortze
Recommend Dealer
Yes
Employees Worked With
Gary Iuliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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