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5,029 Reviews of Klaben Ford Lincoln - Service Center
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November 08, 2024
Kim has always gotten my service scheduled, it's been on time and the job has always been done right. She is the best! time and the job has always been done right. She is the best! More
by TWILCOX0
Verified CustomerEmployees Worked With
November 07, 2024
The people at the Klaben service department are friendly helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark of a really good service department is how the employees discuss the customers choices. Rob does this very well. He comes up with new suggestions that I would not have thought about. He suggested I use my points to lower the costs of a bed cover for my truck! Good idea. The other day I had a nail in my back tire. It was the end of the work day and I called to make an appointment for the next day. Rob said to bring the truck in before the end of the day. I really appreciate that. More
by barbara.kubala
Employees Worked With
November 07, 2024
We've purchased a few vehicles from Klaben now and they always take good care of us in sales and service. always take good care of us in sales and service. More
by momlanasa
Employees Worked With
November 07, 2024
Always a pleasure dealing with this with Shelby Wiley and this dealership's service department. this dealership's service department. More
by CRAIG.WILMINGTON
Employees Worked With
November 06, 2024
Great service and communication. Big thanks to the entire staff that assisted with my vehicle. Big thanks to the entire staff that assisted with my vehicle. More
by Tim.nida2
Employees Worked With
Other Employees :
Any of the techs that physically worked on my vehicle, did a great job.
November 05, 2024
Joe French was great, as always. Work was done properly. I miss the granola bars in the waiting room. Work was done properly. I miss the granola bars in the waiting room. More
by MOONER93
Employees Worked With
November 02, 2024
Always helpful when addressing my needs and at a reasonable cost within my time constraints reasonable cost within my time constraints More
by muschold
Employees Worked With
November 02, 2024
Joe was awesome, he helped me and kept me updated the whole time my car was there. Thanks Joe!! whole time my car was there. Thanks Joe!! More
by nwitherow4893
Employees Worked With
November 01, 2024
After 3 trips to Klaben for the same problem, it still was not fixed. Their last diagnosis was to install a new latch in my tailgate. The body shop that was originally working on my truck ordered the la was not fixed. Their last diagnosis was to install a new latch in my tailgate. The body shop that was originally working on my truck ordered the latch. When I took it in for them to replace it, it was not even needed. More
by rmcgraw
Employees Worked With
