Klaben Ford Lincoln - Service Center

Very friendly and curtios, explained everything in detail, answered any questions I had. Will return for service. Thank you detail, answered any questions I had. Will return for service. Thank you More

Mona Crooks is always on time with her appointments and keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. More

Chris was amazing to work with, he communicated every step of the way and I am beyond happy with all the work done! step of the way and I am beyond happy with all the work done! More

Gavin really when out of his way to assist me with getting my vehicle serviced. I have never felt so prioritized as a customer, which is greatly appreciated. He took the time to call me with updates t getting my vehicle serviced. I have never felt so prioritized as a customer, which is greatly appreciated. He took the time to call me with updates throughout the week to keep me updated. I appreciate this due to with car repairs/servicing, you wait around and hear nothing. I didn’t have my car for about two weeks which I didn’t mind. Ava, the Enterprise Specialist, also exceeded my expectations with service. I really hope to see Gavin do well within this business, you don’t run into people like that everyday that want to help you. I wish for nothing less than the best for him! I love Ford! More

As always, it’s a pleasure to work with Mike. He explains everything so well, spending time to be sure I understand what work should be done, and the work that was done is always what’s needed. I He explains everything so well, spending time to be sure I understand what work should be done, and the work that was done is always what’s needed. I needed my vehicle by a certain time, and he made sure that happened. More

Kimberly Wolfram is the best! Friendly fast service always! I drive to Kent because of her she is always smiling and professional. Friendly fast service always! I drive to Kent because of her she is always smiling and professional. More

They had a struggle trying to find the interior leak; but if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. More

Kimberly Wolfram is an amazing service advisor. We always ask for her when we schedule service for our Lincolns and for our new Mustang. She and the Klaben team take care of our cars as if they o We always ask for her when we schedule service for our Lincolns and for our new Mustang. She and the Klaben team take care of our cars as if they owned them. Wonderful customer service! More

My service problem was handled promptly and efficiently . I was kept advised by the service manager Sean and my service coordinator Kim. I was kept advised by the service manager Sean and my service coordinator Kim. More