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Ken Ganley Ford Norton
Norton, OH
2,959 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,959 reviews
September 13, 2024
Every thing went wrong I called three times and no one called me back. I will explain all of the problems if some will call. called me back. I will explain all of the problems if some will call. More
by dfrancini
Verified CustomerEmployees Worked With
September 13, 2024
So nice to deal with that is why we are repeat customers Joe was a great salesman Joe was a great salesman More
by srowles61
September 11, 2024
Everyone I dealt with was very professional and helpful. They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! More
by pambadg
September 11, 2024
This dealership was very helpful with finding the right car and appropriate payment. Jack was very professional and made the process easy. car and appropriate payment. Jack was very professional and made the process easy. More
by Magics.32kv
Employees Worked With
September 10, 2024
Joe was amazing and very pleasant to work with. I am very pleased and would definitely come back I am very pleased and would definitely come back More
by Parker Murphy
September 06, 2024
I have been a customer with this dealership now for 11 years, 1 month and 2 days. I couldn’t be more happier with this location. Each and every time they seem to amaze me with their experience, kindness a years, 1 month and 2 days. I couldn’t be more happier with this location. Each and every time they seem to amaze me with their experience, kindness and overall integrity. My recent experience was exceptional with Scott back in service. I had some complications with my vehicle and the warranty company was denying my claims. It seems that Scott bent over backwards to make it happen. I would like to thank Scott for his EXCELLENT customer service and his time and patience with my matter. Thank you Scott!!! More
by Janel
September 05, 2024
Nice people who know what are doing Decent prices. Delivered on time. Convenient location. Will visit again. Delivered on time. Convenient location. Will visit again. More
by Miketurner11140
September 03, 2024
Great experience from the moment I arrived to view the car until the sale was completed. car until the sale was completed. More
by Bjfohio
August 31, 2024
Scott and the whole Ganley team went above and beyond to make our experience unforgettable! Scott felt like an old friend, not a high pressure salesman! Everyone was so friendly and worked hard to make ou make our experience unforgettable! Scott felt like an old friend, not a high pressure salesman! Everyone was so friendly and worked hard to make our dream of buying 2 brand new vehicles happen! We love our 2024 F-150 and 2025 Ford Explorer! Thank you for a great experience! More
by waxwife23
August 31, 2024
Jack was wonderful to work with- did not feel any pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussi pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussions needed. Everyone at Ken Ganley was polite and helpful- looking forward to recommending them to family and friends! And we will be heading back when it's time to upgrade our other vehicle! More
by Amdemps
