Greenway Kia West | Page 7

Service dept needs overhaul. Unhappy with service. Canceled appt once arrived due to staff mixup Unhappy with service. Canceled appt once arrived due to staff mixup More

Thanks to the staff at Greenway Kia very one was very helpful, professional especially my sales person helpful, professional especially my sales person More

I don’t feel like my car was completely serviced. I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time. They told me that when I bought the car overall I think service should have more help more knowledgeable mechanics, and the service person that writes down what you’re there for needs to be more knowledgeable because what I asked to have done was not More

Had a 8:00am appt, didn't get checked in until 8:30 due to a line. What's the point of an appointment? Service advisor was rude and had no idea why I was there for even though it was in the notes. Took all to a line. What's the point of an appointment? Service advisor was rude and had no idea why I was there for even though it was in the notes. Took all day to complete the repair and guess what???? Still not fixed!! My door still will not close all the way and I refuse to bring it back since this was a terrible experience all around. More

They gave me one price one day and then said the computers went down and that I had to come back another day. When I came back the next day, they gave me a different number than we previously talked computers went down and that I had to come back another day. When I came back the next day, they gave me a different number than we previously talked about the day before. More

Spent 6 weeks trying to find out what was wrong with my car I had been bedridden for weeks so after 6 weeks I received a call telling me that my car wasn't getting oil regularly which was erroneous had pla car I had been bedridden for weeks so after 6 weeks I received a call telling me that my car wasn't getting oil regularly which was erroneous had planned for our 4th Kia but never another one again More

Jesse was great. He was quick with service, explained everything well and promptly, and made me feel like part of the family while getting my car serviced. 5 STARS!!! He was quick with service, explained everything well and promptly, and made me feel like part of the family while getting my car serviced. 5 STARS!!!! More

Clean Timely Efficient Helpful Accommodating Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective More

Awsome services i been with them since 2018 bought two new a 2020 and a 2025 kids soul from them I would recommend them new a 2020 and a 2025 kids soul from them I would recommend them More

Tony is fantastic. He’s knowledgeable, keeps you informed, and is very friendly. He is knows about the Kia vehicles and is open to questions. He’s knowledgeable, keeps you informed, and is very friendly. He is knows about the Kia vehicles and is open to questions. More