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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,655 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,655 reviews

July 05, 2026

I came in after the car I had was having issues to look at buying my first car in my name. Daniel was great to work with. He wasn't pushy and helped me to make the best choice for me while giving me space, More

by taylorxjanise.ent
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 05, 2026 -

Greenway Kia West responded

We appreciate you choosing us for your Kia K4 service and your first car purchase. We’re glad our team provided guidance without pressure and respected your space. Congratulations on your new car and we look forward to assisting you again.

July 03, 2026

Cashier/receptionist awful no coffee consultant does not know where he is at and not very lnowledgeable More

by osceolafc
Recommend Dealer
No
Employees Worked With
Naz
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Jul 04, 2026 -

Greenway Kia West responded

We are sorry to hear your recent experience at our facility fell short of the high level of service we strive to provide. We operate with a strict standard of transparent out-the-door pricing. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

July 02, 2026

Slow day, lot of reps standing around. Hazem was great. I had a decent experience. The car that I test drove was dirty on the inside BUT Hazem changed that impression by bringing me the on More

by Deneen
Recommend Dealer
Yes
Employees Worked With
Hazem Fayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazem Fayala
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Jul 04, 2026 -

Greenway Kia West responded

We appreciate you choosing Greenway Kia West for your recent purchase. I will be sure to share your kind words with Hazem as we continue to streamline our process while maintaining our commitment to transparent out-the-door pricing and $0 mandatory protection packages. We look forward to seeing you again for your next maintenance visit or when you are ready to browse our wide selection of Certified Pre-Owned Kia Orlando models. Anas Lazaar General Manager

July 01, 2026

Excellent service. Good customer service. The wating time was like I spected. The resolved the problem with my vehicle. More

by hmdocrod0
Recommend Dealer
Yes
Employees Worked With
5
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Jul 01, 2026 -

Greenway Kia West responded

Thank you for the five-star review. It’s great to hear you received excellent service and that our customer support stood out. We’re glad the wait time met your expectations and that we could resolve the issue with your Kia Carnival.

June 28, 2026

Perfect Courteous, easy. on time, and comfortable. Friendly, responsible, timely, good coffee, and informative. They got me out on time so I could go to work. More

by MARTHANAVARRA0
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 28, 2026 -

Greenway Kia West responded

Thank you for bringing your Kia Sportage in for service. We’re pleased the visit was courteous, comfortable, and that you enjoyed the coffee while our team kept you informed. It’s great we had you back on time for work.

June 26, 2026

I was taken very good care. Tiny has been my service tech for years and I trust him. More

by esde1372
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 27, 2026 -

Greenway Kia West responded

How great to hear our service team has taken excellent care of your Kia Forte over the years. We appreciate your ongoing trust and look forward to keeping it running at its best.

June 26, 2026

His knowledge and Customer Service was excellent, explains everything making sure you understand. Polite and patience More

by plumrose50
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jun 26, 2026 -

Greenway Kia West responded

Thank you for highlighting the excellent support Jesse provided during your Kia Soul service. It’s great to know he took the time to explain every detail patiently so you felt confident. We look forward to assisting you again.

June 25, 2026

I was there for a recall. Well, the waiting room was clean and the snacks were appreciated. More

by rosaliepezzi
Recommend Dealer
Yes
Employees Worked With
Mr Tony
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Jun 26, 2026 -

Greenway Kia West responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greenway Kia West!

June 25, 2026

The first question I asked her was if there was a second key to this vehicle I figured the 2025 it should have two keys if not just make one she went back to the back and look and came out said she couldn't More

by wmoran10
Recommend Dealer
No
Employees Worked With
Zarya Demonia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarya Demonia
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Jun 28, 2026 -

Greenway Kia West responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jul 06, 2026 -

wmoran10 responded

Why am I not hearing anything to make me a happy customer. I purchased this Sorento on 6/13 and was supposed to get a 2nd key mailed to me on 6/14 I feel like I was lied to and you would think that a multi-millionaire company would be able to get me that 2nd key.I never liked car dealerships that lie to you and tell you anything just to make a sale and then she says I'm not making anything on this sale what a joke.very disappointed with this dealership greenway Kia West.

June 24, 2026

Third new car from GW west Service Dept has always been good They do a good job More

by RICHINORLANDO1
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jun 25, 2026 -

Greenway Kia West responded

Thank you for trusting us with your third Kia Seltos. We’re glad our service department has consistently met your expectations. We look forward to assisting you again.

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