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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

July 29, 2026

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Ser More

by VAUGHNS
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jul 29, 2026 -

VAUGHNS responded

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Service work was phenomenal and on time by the minute I will never work w/ anyone else but Kia West and Jesse You'll are a ten in my book

July 28, 2026

Very competitive pricing with no surprises. Excellent knowledge of the vehicle. The purchase process was straightforward and was completed in a reasonable amount of time. More

by MGR1000
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammed Yazici
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Jul 28, 2026 -

Greenway Kia West responded

Thank you for highlighting our transparent pricing and smooth purchase of your new Kia EV9. Muhammed is happy his knowledge made the process clear and efficient. We look forward to assisting you again.

July 26, 2026

Excellent service from Scott. Terrible time management. Took 3 hours just for an oil change, that needs to be addressed More

by fiona.jrdne
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 27, 2026 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Fiona. We appreciate you taking the time to leave us a review. We'll be sure to share your feedback with our crew.

July 23, 2026

Always friendly, very communicative, goes over the recommendations and works with the customer and company in mind. More

by Gregoryd8626
Recommend Dealer
Yes
Employees Worked With
Brett
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Jul 25, 2026 -

Greenway Kia West responded

I will be sure to share your kind words with Joel Hernandez. We look forward to seeing you back at our Kia service center Winter Garden for your next scheduled maintenance. Joel Hernandez Service Manager

July 23, 2026

Very friendly, easy to communicate with, and walked me through everything that was needed. Excellent More

by Gregoryd8626
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Jul 24, 2026 -

Greenway Kia West responded

We appreciate your kind feedback about the service on your Kia Sorento. It’s great to hear that Brian and our team made communication clear and guided you through every step. We look forward to assisting you again.

July 23, 2026

Fast, friendly, and excellent service from the time I pulled up to the time I left More

by Gregoryd8626
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jul 24, 2026 -

Greenway Kia West responded

It’s fantastic to hear that your Kia Sorento service was swift and welcoming from check-in to departure. We’re pleased to have provided friendly, top-notch care for your vehicle. Thank you for trusting us with your maintenance needs.

July 23, 2026

My experience was excellent as usual. Tony always go above and beyond to make sure whatever the issue I'm there for is taken care of. I am forever thankful to be able to be fitted in to t More

by cemediva1
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
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Jul 23, 2026 -

Greenway Kia West responded

It’s wonderful to know Tony and the Kia service team managed your Sorento promptly and effectively. We’re pleased we could accommodate you on short notice and resolve your issue quickly. We appreciate your trust and look forward to assisting you again.

July 23, 2026

I have never heard back from anybody from this dealership how disappointing I could have been told I was getting something and never got it still waiting for my second key More

by wmoran10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henrique Gonzalez Socorro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zarya Demonia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Greenway Kia West responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Jul 25, 2026 -

wmoran10 responded

I was told I would get a 2nd key and still haven't heard anything from this dealership Monday I will write to the general manager and await a response

July 21, 2026

Didn't offer the online discounts. Returned car with 4 different tire pressures Passenger seat belt sensor now doesn't work properly Positive:Easy to get appointment Completed quicker More

by pprice004
Recommend Dealer
No
Employees Worked With
Naz
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Jul 25, 2026 -

Greenway Kia West responded

We regret that your recent visit fell short of our standard at our facility. Our team is committed to $0 mandatory protection packages and ensuring every vehicle is thoroughly inspected before it leaves. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

July 20, 2026

They did a great I informing me about my vehicle. How long it will take. More

by koangel407
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jul 21, 2026 -

Greenway Kia West responded

We appreciate your five-star review! It’s great to hear our team kept you informed about your Carnival’s service timeline. We look forward to helping with any future needs.

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